Michael Debakey Email & Phone Number

Lancaster, Pa, Us

- Manage program budget for telecommunications services- Oversee procurement processes related to cellular voice/data, and land line IP & TDM-based telephony services- Engineer and support IP telephony across all office & school sites- Provide subject matter expertise on SIP interconnection between on-premise and cloud applications- Create value in building external marketplace service programs related to telecommunication services- Oversee and manage telecommunications consulting service portfolio- Build customer relationships in areas of UC as a Service (UCaaS), network and enterprise systems architecture design

Lancaster, Pa, Us

- Provide subject matter expertise to both the internal organization and external clients in areas of LAN/WAN/WiFi engineering, ipv4/ipv6 transition and dual stack design, unified communications, and managed services.- Coordinate with project management, systems engineering, and network engineering teams to provide turnkey solutions to external clients in the k12 vertical.

Lancaster, Pennsylvania, Us

-Serve curious customers through my role as executive practice lead on outreach relating to systems & network architecture and design, unified communications, and security- Established partnerships to build new LOBs with leading technology vendors in areas of enterprise architecture- Forged strong enterprise competencies serving vertical markets including non-profit, retail, health care, and legal customers- Built strategic partnerships with leading technology vendors to continue to improve the customer relationship experience- Grew revenue by developing our brand while offering a unique and personalized approach to service and support- Added continual value for our clients by growing and supporting our MSP portfolioConsulting practice in area of systems and network design includes planning and designing your tech ecosphere from the ground up, integrating "Tier 1" vendors into the process such as Cisco, HPE/Aruba, Juniper, Ruckus, Lenovo, Dell, Microsoft, and Sophos. We can help you through every step of your journey. Interested in getting a feel for how we can plan around your budget requirements for your next project or just want to get a second opinion? Give us a call or DM me.

I deliver proven, tested, no nonsense executive technology solutions consulting services to corporate leaders in the logistics, retail, legal, and public sector (K-12) space. I offer a 20+ year proven track record in IT services management and subject matter expertise in areas of Microsoft 365 cloud services, enterprise architecture design, security products leveraging EDR and MDR ("Security Operations Center" as a service), wireless, network/system infrastructure engineering, operating system lifecycle management, premise cabling systems, state/federal technology programs, and MIS best practices in a solutions-driven tech economy.(In case you were wondering, HASPS stands for "Help After Service Providers Shutdown". My specialty is after hours service and support at the competitive pricing you would expect to pay during normal service hours.)

Nashville, Tennessee, Us

- Execute event management, accounting, marketing, and business development duties for VMware User Group Central PA team- Doubled regional VMware customer participation by 2x post-Covid

Manheim, Pa, Us

Responsibilities:- Operations management, planning, budgeting, vendor procurement- Provide day to day management of all aspects of LAN/WAN/WiFi/UC- Manage Palo Alto firewall- Deployment and oversight of dual stack (IPv4/IPv6) network environment- Manage tier two data center ecosystem in a 3000 student/300 staff school system- Maintain, upgrade, service Cisco unified voice (unified communications manager, unity, emergency responder) environment- Provide assistance to field technicians for escalated ticketing for all matters involving network infrastructure services Accomplishments:- Upgraded aging Cisco UC environment and added active/active DR capabilities to 400 endpoint system- Designed in house SIP integration solutions for Fax over IP (FoIP) and fax to email- Engineered TDM to SIP migration path for PSTN services- Deployed "greenfield" IPv6 across all network boundaries from data center to edge with layer 3 dual stack coexistence (HSRPv2, EIGRP)- Provided value to UC "service menu" with additional VoIP services at the edge (Cisco Jabber, Expressway) to enhance IT and administrative productivity for mobile users- Designed and built layer 2/3 services from scratch in new elementary building (850 port count) - Brought comprehensive monitoring service platform to environment in order to provide early detection of outages and allow for targeted preventative maintenance

Bethel, Pa, Us

Responsibilities:- Provided cabinet-level, digital age leadership in key areas of district operations- Planned and developed professional development programs with curriculum staff- Managed, assessed, and planned for district 1:1 initiative- Supervised staff and student technology personnel (instructional and technical)- Coordinated with subject and grade level teams to implement and build upon a shared vision- Designed and draft request for proposals for key technology infrastructure services- Implemented data center infrastructure services- Built and cultivated relationships with stakeholders (community, board, administration, staff)Accomplishments:- Established a culture of fiscal responsibility involving technology procurement- Outlined major areas of technology cost savings in areas of print management, web presence, and network infrastructure- Expanded 1:1 technology program to nine grade levels (K-8)- Outfitted buildings with upgraded wireless infrastructure- Matched classroom technology needs with local charitable and federal revenue sources

Responsibilities:- Managed 60+ servers, physical and virtual- Managed wide area network (WAN) services spanning seven campus buildings- Designed and maintained District-wide unified communications infrastructure- Engineered and deployed enterprise technology network infrastructure for four building projects (one district office, one high school, and two elementary buildings)- Developed and assisted with professional development programs- Served and led teams comprised of various District stakeholders- Executed projects with eye on cost, availability, and best practices- Worked with leadership team and District technology committee to implement building and grade-level technology initiativesAccomplishments:Served the needs of our learning environment by providing over ten years experience managing enterprise technology systems, applying a working knowledge of virtualization (desktop/server) technology, Intel-based operating systems, legacy system migration, cross-platform identity management, and unified communications. My daily tasks included network engineering operations with active implementations utilizing layer 2/3 switching, dynamic routing protocols, wide area network design, QoS, point-to-point wireless bridging, and controller-based wireless LAN technologies across a variety of different manufacturers.

Philadelphia, Pa, Us

Responsibilities:- Taught technology project management courses to future educational leaders- Utilized educational research to inform and plan course content

Washington, D.C., Us

Responsibilities:- Maintained package tracking data on intranet website- Migrated Microsoft Windows clients from legacy Windows NT 4 domain to Windows 2000 domain in regional Processing and Distribution Center facilities as well as district office- Served as technical point of contact for client-side migration and support issues in Lancaster District (a 10+ county region)

Doctoral Coursework (15 Cr) Related To Learning Methods, Research, And Statistics, A, Educational Leadership/Instructional Technology

Master Of Science (M.S.), Instructional Design And Technology

Bachelor Of Science (B.S.), Computer Science