Michael Decarlo Email & Phone Number

Ann Arbor, Michigan, US

Mountain View, California, US

• A hybrid role: I defined and ran operations for Voltron Data's enterprise product management, while performing internal PM responsibilities between engineering and field teams.
• Installed a framework of Features and Milestones to translate product requirements, align PM and engineering teams, and facilitate healthy program and release management
• Designed and managed a data engine's "Maturity Matrix" for stakeholders to understand the product's feature set and areas of opportunity
• Created Voltron Data's first feature backlog, introducing product contexts and standard gardening practices to support user-centric decisions across product management
• Introduced quarterly planning ceremonies and delegated to Technical Program Management, preparing engineering teams for smarter risk management and increased transparency
• Solicited and clarified product requirements from executive product leaders and field teams

San Francisco, California, US

• I created a new division to support EPD's rapid growth, focused on processes and connections around the product lifecycle. Through partnership with peer directors, we standardized EPD processes for OKRs.
• Agile development practices
• Product operations
• Feature release management (with Product Marketing and Customer Success)
• Incident response

San Francisco, California, US

• Crafted requirements and project plans, collaborated with designers and engineers, and ruthlessly prioritized around Mode’s most highly leveraged features, including new visualizations and Helix–Mode’s industry-leading.
• Informed feature development/prioritization by analyzing customer behavior using Mode itself--both leveraging my SQL and visual analytics skills, and dogfooding the product
• Owned the roadmap for Mode's visualizations durable team, championing our vision to executives, customers, and Go-to-Market teams
• Mentored peer Product Managers around product usability, documentation, project sequencing, estimation, and working with engineers and designers
• Served as Scrum leader for a development team, adopting agile frameworks like Scrumban

San Francisco, California, US

• Introduced product process as the first product manager at Mode, scaling the organization to five teams
• Led multi-project, company-wide free product initiative from conception to delivery, resulting in the release of Mode Studio, a product offering that moved Mode’s customer payback period in line with industry leaders
• Defined business logic and managed migration for customer abstractions in Mode, stopping the erroneous creation of organizations and reducing support conversations
• Conducted user interviews and research to better inform prioritization and validate hypothesis across a variety of product areas, including data connectivity and analysis in Python Notebooks

• Produced key performance indicators: developed measures, wrote data pipelines (SQL), and created dynamic visualizations (Tableau)
• Reviewed and processed trademark and copyright claims to shield Facebook from legal risk
• Led staffing model project that shapes team headcount and influences department-level business decisions
• Managed team routing and automation infrastructure for ticketing and other tools
• Explored legal-agnostic solutions under Facebook's policies to assist in improving Platform quality
• Crafted decision trees for legal guidance and policies that improve operational consistency and efficiency

• Developed marketing collateral and educational material on policies for the Facebook Platform
• Provided support for and enforced company-adopted policies against developers
• Investigated and assisted in the cease & desist process of companies negatively impacting users
• Created new Frequently Asked Questions on product launches for Facebook users
• Managed and improved internal and cross-functional processes to improve developer experience

Bachelor Of Arts (B.A.), Philosophy

Education record