I am a results driven Data delivery Manager with 15+ years experience. A proven track record of delivering sustained and cost effective delivery via an open approach to change and challenging the norm. I have built and developed teams of various sizes and skills to ensure SLA's and KPI's are all met an maintained within budget.A background in retail coupled with a passion for the development of both the team and the individuals has helped me develop a strong leadership style. As a result of this approach I have had the pleasure of watching many people grow their careers from the teams I have created and managedI have built a solid base of experience across a wide variety of CRM platforms for both B2C and B2B sectors. This allows me to advise & manage the use of them to hit all marketing and delivery targets.
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Technology Operations ManagerHavas HeliaGloucester, Gb -
Technology Operations ManagerHavas Helia Jul 2021 - PresentThe focal point for all delivery needs within a newly expanded technology department which consists of Execution, Development and On-Line digital development. Ensure that key KPI targets are achieved and maintain strong client satisfaction scores. -
Operations Delivery DirectorHavas Cx Helia Jul 2016 - Jul 2021My task for this role was to ensure that the Operations team was delivering to all client needs whilst also collaborating with other departments to deliver a slick and profitable delivery service for both new and existing clients. -
Operations Delivery ManagerHavas Cx Helia Dec 2014 - Jul 2016I was tasked by the leadership team to take ownership of all the Operations teams within Havas and create a single unified department. -
Client Delivery ManagerHavas Cx Helia Jun 2012 - Dec 2014I was tasked by the Management team to lead the Diageo Operations. It was my responsibility to ensure that all our SLA’s with each brand/market were being adhered to and manage the challenge of working with client contacts in different time zones. -
Senior Data EngineerHavas Cx Helia Apr 2009 - Jun 2012The role of the Senior data engineer was to use Microsoft SQL server for the creation of counts, reports, and data extracts to support marketing campaigns for the Diageo client and perform QC of colleagues work. -
Data EngineerHavas Cx Helia Oct 2007 - Apr 2009The role of the data engineer was to be able to utilise Microsoft SQL server for the creation of counts, reports, and data extracts to support marketing campaigns for our Diageo client. -
Trainee Data EngineerHavas Cx Helia Jan 2007 - Oct 2007I was responsible for the set up and testing of load applications to capture the data we collected into our SQL Server CRM database for the Diageo client. -
Warehouse OperativeMotorola Jan 2006 - Jan 2007Swindon, England, United KingdomGeneral Warehouse tasks
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Warehouse OperCotswold Outdoor Jan 2005 - Jan 2006Kemble, England, United KingdomResponsible for receipt on incoming stock and the picking of orders to the stores -
Store ManagerCommunications Centre Apr 2003 - Jan 2005Stroud, England, United KingdomAn independent mobile phone seller in a local market town. Performance was managed on sales targets and store profitability.
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Store ManagerMiss Selfridge Jan 2001 - Apr 2003Swindon & OxfordOver this time, I managed 2 stores in Swindon and Oxford. -
Floor SupervisorTopshop Topman May 1999 - Jan 2001Swindon, England, United KingdomResponsible for the day to day running of the Topman section of the store in Swindon -
Concessions ManagerBurton Menswear London May 1996 - May 1999Swindon, England, United KingdomThe management of suit concessions across several stores for both Burtons and Topman across sites in Swindon and Oxford. -
Retail AssistantBurton Menswear London Sep 1994 - May 1996Cirencester, England, United KingdomSales assistant across stores in Cirencester and Swindon
Mike Dee Education Details
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Kingshill School Cirencester
Frequently Asked Questions about Mike Dee
What company does Mike Dee work for?
Mike Dee works for Havas Helia
What is Mike Dee's role at the current company?
Mike Dee's current role is Technology Operations Manager.
What schools did Mike Dee attend?
Mike Dee attended Kingshill School Cirencester.
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