Senior manager with more than 25 years of professional background in “Service Industry”, with proven experience in large international corporations, business unit start ups and dynamic franchising companies.Result-oriented with a strong background ranging from Operations to Sales, persuasive negotiator able to build solid relationships with customers and business partners that lead to develop business, stimulating sales growth and improving customer loyalty.Able to affect change by influencing behaviour without formal authority and ready to learn every time from different professional experiences, arriving to manage complex and large businesses.Specialties: Business and Sales planning, P&L/Budget management & Cost control, Sales&Service improvement, Supply Chain and Outsourcing Services Management, Change management and business transformation, Team builder and leadership, Key Accounts management, Building & Management of Strategic relationship.