Managed a team of 20 (direct reports, sr. manager and contractors), including product managers, business system analysts and system admins to accelerate employee efficiency. Responsible for managing productivity and collaborative applications, artificial intelligence / machine learning (AI/ML) bots, learning management system, and business intelligence platform. Implementations led to $1.4M in annualized savings for workforce. Managed an $8M portfolio of recurring annual software licensing contracts with 3rd party vendors. Member of Yahoo's Accessibility Council, Yahoo Engineering's Developer Productivity Council, and OKR champion for the Enterprise IT organization. Supervised team with a talent retention rate of 95%, an 8.25-point increase over the company-wide engagement survey, and a 100% promotion rate for all direct reports on the team for 2+ years.

Managed a team of product managers, business system analysts, and software engineers to accelerate employee efficiency throughout Verizon Media. Part of the early transition team during Verizon's acquisition of Yahoo. Responsible for productivity and collaborative applications, HR IS, and learning management system. Instrumental in the evaluation and delivery of a single corporate chat solution to all 180K Verizon employees. Managed 19 third-party vendors.

Managed the strategy, planning, development, and support of the enterprise social intranet platform, video platform, and chat platforms, including 3rd-party business systems integrations, identity management, content federation, and security compliance. Oversaw development of a custom chat solution to integrate multiple chat protocols across the enterprise.

Managed the strategy, planning, development, and support of the enterprise intranet and video platform, including 3rd-party business systems integrations, identity management, content federation, and security compliance.

Planning and management of the Learner Space platform for Yahoo Inc. Manage releases for the Learner Space development team. Strategic planning and roadmap design for Learning @ Yahoo portal. Strategic planning and roadmap design for Learning @ Yahoo!

Managed SuccessFactors Jambok customer relations for product success. Developed and executed pre-launch strategies, guidelines, and policies. Assisted with marketing, live events, and user follow-ups. Established metrics and reporting processes. Supported sales teams in product demonstrations.

Incorporated customer feedback into product roadmap. Launched product at American Society for Talent Development (ASTD) 2010 International Conference and Exposition.• Winner of Best Innovation in Learning Technology and Best Advance in Social Learning Technology awards from Brandon Hall Research.• Showcased product at ASTD TechKnowledge 2011 conference and ASTD 2011 International Conference and Exposition.

Product manager for Sun's MyLearning web 2.0 platform and SLX Enterprise online video sharing platform. Managed employee programs for Learning Technology.• MyLearning won Best Innovation in Learning Technology award from Brandon Hall Research and won an ASTD BEST award.• Sales University learning initiative launch yielded at 98% completion rate of Sun Sales staff.

Managed Java, Web Services, and Web 2.0 training curriculum. Contributed to the FY07 Developer curriculum roadmap. Restructured customer-facing website for a better user experience.• Exceeded the revenue goal by more than 25% for Java University at the JavaOne conference.• Curriculum achieved a 20% revenue increase YOY, including the release of over 150 learning objects.

• Program Manager for the Java Developer Training curriculum. • Worked with Business Product Managers, Content Architects, Content Developers, Course Development Managers, Editorial, Engineering, Product Approval Committees, Product Teams, Production, Delivery and Quality Assurance.• Managed Content Development vendors and subject-matter expert vendors for Job-Task Analyses.• Fielded bids, negotiated prices and finalized contracts with vendors.• Project management of course development for the following curricula: J2EE, Web & Application Services, J2SE, J2ME and Developer Tools.• Worked with Content Architects, Content Developers, Curriculum Managers, Course Development Managers, Editorial, Production, Delivery and Quality Assurance.• Managed Content Development and Production vendors.

• Production Manager of web-based training for Sun Java System curriculum for both support and external audiences.• Trained and managed a team of production vendors as Sun moved to an out-sourcing model, enabling a rapid scale up to meet the increasing demand for online deliverable offerings.• Acted as a subject-matter expert for the other Production Managers, the Content Services Operations group and the vendor production teams.• Expertise covered the following topics for web-based training: recording processes, best practices, documentation, templates and deployment.

• Responsible for producing web-based training offerings for the Support Services, Professional Services, Sales and external customer audiences.• Collaborated with instructional designers, curriculum managers, project managers and subject matter experts during the implementation process.• Was a key player in distribution of new technology-based training processes, implementing best practices to colleagues and vendors for technology-based offerings.• Responsible for enhanced web-based training, virtual classroom, and webcast offerings. • Provided technology-based training ahead of pre-RR release schedule for support audience. • Produced customer-quality web-based training for external audiences.

• Managed remote delivery and recording of live and online training events.• Implemented knowledge management resources via support training tools and web pages.• Edited audio and video of broadcast recording to meet Support instructional design standards.• Evaluated and managed remote technology vendors.

• Managed support documentation including tools, processes and products associated with technical support training.• Managed access to online documentation, archives of training events, web page archives, tool access to archives and document resources.• Evaluated and managed remote technology vendors.

• Coordinated recording demo submissions for A&R staff.• Liaised with artists, managers and producers.• Coordinated studio recordings for artist roster (including eight completed albums).• Scheduled audio editing and dubbing sessions.• Coordinated schedules for artists, managers and executives.

A&R responsibilities:• Attendance of live shows and national A&R conventions; scouting regional areas.• Demo submission reviews.• Studio recording coordination.• Audio editing and dubbing.Marketing responsibilities: • Organizing national tours for artists with publicity, radio promotion and retail clients.

Finance responsibilities:• Processing of all invoices.• Construction of three-year business plan for Nashville label.• Budgeting for various label projects.Radio Promotion responsibilities:• Daily coordination of national field staff.• Daily coordination of radio promotion strategies.

• Accounts receivable department.• Collected and processed fees for the city.• Daily reconciliation of all fees received.