Michael Demarco Email & Phone Number

Austin, Texas Metropolitan Area

Compile detailed reports using various database tools and making recommendations from the findings. Analyze data and information to identify key findings, trends, or insights that need to be communicated in the report. Write clear, concise, and well-structured reports that effectively convey the findings of the analysis. Ensure that reports are formatted according to guidelines. Review and edit reports for accuracy, clarity, coherence, grammar, and spelling. Work closely with teams and partners, subject matter experts, and stakeholders to gather input, clarify requirements, and ensure reports meets their needs. Manage deadlines and prioritize tasks to ensure that reports are completed and delivered on time.

Conceptualized and launched the lifestyle/clothing branding NOTHINGTHATCRAZY, along with 2 others.Spearheaded the development of our website (nothingthatcrazy.com) on the Shopify platform. Configured plugins and the function of the e-commerce section to optimize sales and create a seamless fulfillment process. Implemented our digital marketing strategy using Facebook Business Manager; developed engaging content and creative assets to drive brand awareness and customer engagement.

Cortland, Ny

Gained advanced proficiency in Microsoft Excel through extensive hands-on projects and assignments.Created detailed financial reports and dashboards, including balance sheets, income statements, and cash flow statements. Assisted in collecting, cleaning, and analyzing data sets to extract meaningful insights. Working Knowledge of Pivot Tables, V-Lookup, What-If Analysis, Macros, General Ledgers, Interest Rates/Rate of Returns. Collaborated with team members to create informative materials for presentations. Utilized Excel functions and formulas to perform financial forecasting, trend analysis, and data visualization.

Austin, Texas Metropolitan Area

Successfully identified and targeted potential clients through cold calling, email, and in-person visits· Collaborated with team members to create promotional materials for client presentations· Developed and maintained databases (CCLM, Data Axle, Everwell) to track client interactions and progress· Actively participated in sales meetings and training sessions· Refined sales skills and product knowledge.

Cortland, Ny

Affiliated with SUNY Cortland, the Volunteer Income Tax Assistance (VITA) program provided free tax preparation services for the under-privileged residents of Cortland, NY. VITA/CTE Advanced Tax Certification after 5 weeks of IRS tax training. Analyze and record filers’ documents. File tax returns and prepare governmental reports in compliance with strict standards. Further developed people skills by completing intake forms.

Breezy Point, Ny

Facilitated daily meetings to set daily tasks for my junior staff. Ability to adapt to unscheduled events and resolve any major issues that arise from these events. Train new agents to be as efficient and effective as possible. Create and manage worker’s schedules to optimize customer coverage. Service 50+ customers daily, with duties including onboarding new customers, tours of the Club’s facilities, and catering to all needs and requests to ensure the best customer experience possible. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.