Quality Control Specialist
Current● Collaborate with the Work Center Supervisors to assign all unassigned orders and ensure receipt, assessment, and proper close-out of complete work orders in accordance with DPW guidelines and policy utilizing the GFEBS system.● Independently compile job aids and provide procedural training on processes as requested to end users at the individual and group level, desk-side, and classroom in adherence to establish policies, rules, and regulations.● Plan, prepare, and provide oversight for correctly processing service orders into GFEBS, including accurate tracking of the defect codes, precise location for all groups involved in equipment outages, corrective and preventive maintenance, and modifications.● Generate daily GFEBS multiple reports for the Garrison Commander that reflect the efforts of work centers in successfully meeting daily obligations and identifying flaws and errors to be addressed, increasing satisfactory rate by 40% between the customers and DPW as an organization.