Head of Business Systems and Data ManagementOverall responsibility for all core Business Systems plus both business and technical aspects of data management. Focused on Opex and Customer Satisfaction targets associated with 20X scale of business processes, systems and data for industry leading EVSE products. • Business Systems definition, development and Support (SFDC, NetSuite, HR, etc.) • Data Governance • Data Warehouse, Data Lake, BI, Data Visualization (AWS & Tableau) • (Data) integration of business systems (Mulesoft) • Enterprise data structures and models (conceptual, logical, physical) • Master Data ManagementPrior: Leader of Engineering Project Management Office for software development: cloud, platform, mobile, QA. Ownership of agile processes and project delivery for all engineering sw including joint responsibility for NPI of new AC and DC platforms

Most recent assignment was Project Director for Microsoft Dynamics 365 ERP implementation for Gigamon. Accountable for overall project success & PMO. Project scope: Order to cash, record to report, fixed assets, procure to pay, forecasting, Inventory management, data consolidation and data migration & a dozen integrations.Experienced IT Leader engaged in delivery of consulting services that enable organizations to leverage software technology as a strategic enabler to deliver business value. Extensive background leading organizations and initiatives that build and deliver: global IT applications, transformational enterprise change initiatives and portfolios of complex programs.Directly experienced and skilled in: • Development of IT business systems (e.g. NetSuite, Salesforce, Oracle)• Data Management/Governance• IT vision, technology, governance and PMO• Disciplined development lifecycle processes

Executive level leadership of all IT Business Applications and Data Management, globally. • Directly managed 25 employees and $10M department budget. Matrix managed 120 project personnel and $15M client funded budget. • Built out Data Management organization from nascent state to significant enabler of Business Intelligence. Re-scoped and restructured master data management program. Created strategic roadmap for data management projects and operations.• Implemented IT governance and portfolio management process decreasing total cost of ownership of IT systems while increasing on-time delivery of projects. • Transformed business relationships from broken to trusting; rebuilding IT credibility and productivity.• Partnered with VP of FP&A to lead strategic Financial Transformation project (lead to cash). • Turned around failing EBS R12 and Hyperion implementations, completing launches: Reorganized project leadership, replaced SI vendor, instituted new project reporting processes and increased IT staff accountability.• Restructured IT vendor base from various small job shops to strategic, global Systems Integrators. Achieved reduction of blended rates by 20% while raising vendor productivity.• Key Technologies: Oracle EBS and Hyperion, NetSuite, Oracle Fusion HCM, SharePoint, Jive, BOX, Enterprise Data Warehouse (AWS), Business Intelligence (Tableau), Master Data Management

Leader of consultancy founded to provide business process consulting & enterprise class cloud s/w to SMB businesses.• Built business process analysis practice. Led data management, process transformation & business restructuring service offerings.• Earned NetSuite Solution Provider Certification, enabling authorized sale and support of NetSuite services and products.• Built effective on-shore/off-shore hybrid delivery team to create sustainable competitive advantage.• Delivered multiple new NetSuite ERP/CRM instances.

• Business client management, delivery and service/support of IT systems for CRM, external/internal websites, partner portal, enterprise content management and business intelligence.• On-time and on-budget transformation of multiple instances of existing CRM systems into a single enterprise wide Salesforce.com system. Increased sales team satisfaction 40% and adoption 60%.• Delivered Force.com implementations of partner portal and on-line ordering systems cutting partner management costs by 15% while raising partner satisfaction.• Designed and implemented IT governance and portfolio management process. Drove creation and maintenance of executive level IT portfolio/roadmap. Facilitated executive IT steering committee (quarterly reviews) on behalf of CIO.• Transformed Residential business unit from using primarily silo’d & lightweight applications to a portfolio of enterprise class robust applications with consistent 90-day deliverables.• Partnered with corporate marketing to deliver complete re-write of SunPower external website. Directed transition to Fatwire CMS platform from in-house custom system

• Led the governance and process methodology team for enterprise data management at Cisco.• Developed data management methodology consisting of core principles, definitions, processes and tools. Introduced concepts of data governance and stewardship. • Created internal consulting group, driving concepts throughout the organization. • Integrated data management methodology with company process transformation methodology• Developed innovative centralized data library containing business definitions of data objects enabling consistency of use in cross functional systems.• Consolidated multiple customer masters into single database improving effectiveness of business applications requiring customer data.• Led cross functional team which consolidated multiple versions of partner data into a Single Source of Truth for Partners, vastly improving Cisco’s relationships and operations with partners.

• Directed production systems, content/data operations and QA for Cisco’s web site. • Created and led PMO, portfolio management process and outside services/off-shore processes.• Restructured department operations, trimming budget from $30M to $22M while raising productivity.• Implemented project manager training, increasing the effectiveness of development operations by 20%.• Implemented structured development process aligning deliverables with customer expectations.

Directed a team of business analysts who provided definition and support for custom web applications & portal, databases and web content supporting Worldwide Channels Sales. • Directed development of 15+ large scale applications. • Conceived and developed Partner Relationship Management portal and suite of support applications, vastly improving operations between Cisco and its 10,000+ sales partners.• Overhauled Partners web-site, dramatically improving partner interactions with Cisco.• Developed partner data self-service tools allowing partners to manage their own data, eliminating a 20 person data administration group, while improving data quality 40% and partner satisfaction 25%.

Interface from channel sales to lines of business for integration of product line strategy into the channel

• Definition, development and support of Cisco Access Server product line• Took product line from 0% market share to #2 market position. Grew revenue from $0 to $150M run rate.

Project management responsibility for 4000 mid-range router family