Matthew De Vela Email & Phone Number

Los Angeles, CA, US

• Handling all recruiting efforts and managing talent acquisition including onboarding and training
• Conducting in-person interviews with candidates
• Increased YTD store conversion by 17%
• Exceeded YTD sales goal by 13%
• Increased average amount spent by customers by 11%, including increasing multiple product purchases per transaction by 12%
• Overall increased team performance, exemplifying building connections with clients and meeting their overall needs

• Track all sales goals and reports, handling deliverables to store and regional managers
• Conduct new employee trainings
• Completing tasks assigned by corporate, including visual merchandising, product recalls and product transfers

• Tracking physical inventory, processing all loss and prevention, handling damages
• Handle all store opening and closing responsibilities including opening the registers
• Managing and reporting payroll
• Provide excellent customer service and ensure a quality experience

• Greet patients and handle check-in/check-out process
• Schedule and confirm patient appointments
• Verify insurance eligibility and handle insurance claims
• Answer phones and respond to patient inquiries
• Assist in maintaining a clean and organized office
• Collaborate with the dental team to ensure a smooth patient flow and coordination

• Provide excellent customer service to potential clients & make personalized suggestions catering to their needs
• Provide makeup application services

• Track all sales goals & manage reports
• Relay information regarding staffing daily obstacles and general operations to supervisor

Monterey, California, United States

• Provide excellent customer service to potential clients & make personalized suggestions catering to their needs
• Handle inventory & cash wrap