It's a product based company and their product is Spaarks. A social media platform for the individuals and for the businesses.Helped in maintaining quality code, solving bugs and implementing new features.

• Chat Process• Chat with the customers and help them in designing their orders and also suggesting various products as per their requirements.• Answer customers' questions regarding policies and procedures.• Resolve customer complaints regarding credits, returns and refunds.

• Voice process• Listen to customer requests like suggesting various products, taking orders, informing order details.• Resolve customer complaints or answer customers' questions regarding policies and procedures.• Hard working, emotional stability, can work under pressure to meet the objective, good communication skills.