Product Development Manager (Client Solutions)
Current• Lead product ownership for key client-facing products, ensuring alignment with client needs and expectations.• Participate actively in implementation calls to ensure smooth onboarding and seamless user experiences.• Provide guidance and mentorship to team members on research efforts, ensuring thorough and insightful findings.• Collaborate closely with Development Product Managers (Dev PDMs) and Quality Assurance (QA) teams to address and resolve product issues.• Prepare comprehensive and clear product documentation to support internal teams and client understanding.• Engage in product training sessions with subject matter experts to stay updated on latest developments.• Plan and oversee Domain-focused projects, engaging team members to drive successful outcomes.• Conduct occasional QA checks to verify that new features function as intended.• Monitor and respond promptly to client support tickets, delivering a responsive and customer-focused experience.• Collaborate with Dev PDMs to prioritize and expedite resolution of product-related issues.• Assist in managing team workload and resource allocation to ensure efficiency and timely project completion.
