At Novalead we provide Professional B2B Training Solutions, delivering Team Success in Sales, Business Efficiency, Communication and Leadership Training Courses. As an organisation is only as good as its people… we believe in "Success Through People Development"By providing individuals and groups with the appropriate knowledge, tools and motivation, through practical learning experiences, guidance and facilitation services across multiple business disciplines, to empower them to greater achievement.Our training courses are designed to provide real transformation in the shortest time and most cost-effective way possible. We focus on delivering specialist programs that can be tailored to meet your individual requirements. *Backed up with a unique system of reviews that implant new skills into long term memory creating lifelong habits. - Sales (Sales Strategy Sessions, Empathic Sales, Sales Skill Sets)- Business Efficiency (Quality Through People) - Leadership Development (SEVENTH-WAVE®)- Communication (Reimagining Communication) *Review system is only on Novalead proprietary training courses.The people we work with?We are not simply in the B2B or the B2C business, we are in the P2P (Person to Person) Business. We believe in treating our customers and suppliers as people first and dealing with them as we would like to be dealt with.It’s people who have challenges not businesses and our goal is to work with people to over-deliver on the solutions to their challenges and create permanent positive outcomes.We would love to connect and discuss how our courses will positively impact you and your business, so feel free to get in touch or connect. Email directly at: mike@novalead.co.uk or discover more at: novalead.co.uk

SEVENTH-WAVE® is a bespoke programme built on our years of experience working with new managers, recognising the challenges they face in that transition from “doing and delivering” a great result to managing others to “do and deliver” a great result. The results for businesses who we have worked with include up to a 68% sales improvement. 3000+ delegates trained globally. 800+ of our 3000 delegates were promoted. Up to a 95% rise in retention. 57% increase in engagement. - Coaching of individuals and teams for higher levels of performance in their roles and their lives.- Programme research and development producing interventions that marry precisely with the client’s needs and deliver the required outcomes. - The bringing to life of management models and theories in order to create real learning and application.Contact me directly at: mike@novalead.co.uk

Shine Care Limited was established in 2011, providing expertise, lead and highly personalised support for people with learning disabilities, mental health conditions, autistic spectrum conditions and challenging behaviour services across the North-East of England.My responsibilities as Business Operations manager were to drive the optimisation of processes, resources and performance within the business, being responsible for overseeing the day-to-day functions of various departments, such as finance, marketing, scheduling, human resources and IT. In addition, I supported the growth and development of the team by implementing training, development and coaching initiatives, allowing success in the managed rollout of new software platforms and processes, as part of the business digital transformation.

My core responsibilities were to manage, develop and grow SME to multinational enterprise accounts in the north of the UK. Using innovative methods, I trained retail employees on how to develop leads by building strong relationships with customers that would help to drive and maintain pipeline growth.

- Account Manager - Analysis of business customers requirements, from home office users looking for their first Mac, to multinationals looking to deploy Apple equipment throughout their organisation.

- Pipeline Development - I successfully increased the number of leads by over 200% and increased qualification rate to over 75%.
- Staffing - Support with the recruitment, onboarding and development of new Business Specialists and Business Managers within our store and market.- Training and Coaching - Working with team members to develop sales and customer service skills to support their development, as well as leading the onboarding and training of new staff members.

Light Take UK is the exclusive components distributor of Electro-LuminX® electroluminescent Light Tape® lighting products and accessories across the UK and Ireland. Light Tape® is a revolutionary, slim and flexible electroluminescent lighting strip that operates from low amperage supplies, providing for use in numerous industrial and commercial applications. Uses the range from directional strip lighting in fire and safety applications to automotive, architectural, event and entertainment applications, as well as advertising displays and backlighting applications.

DCP Systems was established in 2001 and grew to be a leader in Wide Format digital print sales and support in the North of England, covering sales, installation, training, support and consumables across the country. My role as Sales Engineer, was to provide technical support, on-site installation, training and technical sales demonstrations for the companies digital print hardware portfolio, rip software, consumables and accessories. In addition, I supported our B2B sales team at trade shows and events across the UK and Europe, allowing me to gain experience in fast-paced technical demonstration and relationship development in high energy retail and trade show environments.