Mark Diaz Email & Phone Number

New York, Ny, Us

• Oversee all Inbound (Ocean/Drayage/FTL) operations for both EC/WC coast Imports (Retail & DTC). Working with supplier’s origin load set up & ocean freight partners to final delivery to BARK warehouse centers. Ensuring efficient allocation, routing/delivery, & max utilization.• Initiated direct drayage freight RFP within BARK for West Coast DC deliveries. Resulting in estimated yearly freight cost savings for 2023 of $3.5 million dollars.• Contract Management of all BARK main vendors, new & continuing business. Ensuring any risks are addressed & optimal negotiation cost/terms are met. • Manage Freight partners relationship. Ensure optimal performance metrics & contracted budget costs stay aligned. Work/resolve any operations or market challenges. Established initial Ocean SLAs & lead current MBR & QBR meetings.• Supported first ever domestic freight carrier bid process. Contracting for all major BARK lanes, leading $8 million dollars in yearly spend savings. • Create & continue updates of BARK internal SOP’s. Such projects as Direct Import & new international imports now formalized.• Lead planning/forecasting of S&OP initiatives for retail & DTC. Working with Sales/Planning, Finance, Fulfillment internal teams to ensure optimal results on new projects & peak months.

New York, Us

• Oversee both 3PL US/CAN warehouse partners for accessory skus. Ensure optimal/target operations. Helped set initial SLAs to standardize & enable long term growth. (i.e. OTP, OTD, dock to stock, order cycle lead time, pick accuracy).• Inventory Management of Accessory products to Peloton final mile delivery warehouses for all EC/Canada. Ensure healthy lead time & inventory for outbound customer orders• Assisted in first official FTL/LTL bid. Worked with 30 carriers on more than 200 lanes in network, resulting in yearly savings of $12 million. • Lead successful Inbound ops launch of new product “Peloton Guide”. Instructed all warehouse & freight partners in receiving/handling of new product. Ensuring product inventory was ready for new launch.• Manage inventory to final mile DCs for the east coast from FL to Toronto, CAN. Weekly/Monthly review to determine of optimal replenishment QTY & safety stock, using E2Open inventory management system.• Lead IB drayage operations; working with port terminals & freight drayage partners for final delivery warehouse DCs. Ensuring the timely efficient pick up & return of containers to reduce/avoid costs. • Helped support the set up & onboarding of Manhattan TMS system from inbound operations side.

Los Angeles, California, Us

• Main POC with 3PL warehouse partner management to ensure optimal performance of fulfilment/delivery operations (i.e. Dock to stock, On time ship, order lifecycle). Prep for special programs/projects & as needed for high volume retail months. • Head all Inbound/Outbound transportation from of raw material to finished product delivery into 3PL DC. Outbound parcel carrier support with DHL as well. • Established initial carrier WBR/MBR to ensure short term & long-term operational plans were tracked & met.• Set up warehouse SOPs for both inbound receipts & kitting launches, both in English & Spanish.• Manage invoice audit for logistics/transport & EOM TO/PO close via ERP system.• Supported initial routing guide & onboard set up for Retail

Los Angeles, California, Us

• Manage daily operations on Retail Orders E2E. From original PO receipt via SPS Commerce, ERP set up, warehouse pick/load prep, to final transportation DEL. • Established first ever carrier freight RFP & contract set up, resulting in estimated $140,000 in yearly freight cost savings.• Head of all FTL/LTL logistics operations for both in the US & Canada (Raw material/final product). Initiated first ever Intermodal rail shipping WC to Midwest to help continued support of cost efficiency.• Work daily with retail buyers ensure their product order quantities are updated and all daily shipment orders are on track. Help manage any escalations that occur. • Manage ERP program DEAR to ensure all order & inventory info is up to date and every step of production is running at efficiency.• Daily management of warehouse inventory operations with our 3PL partners, ensuring inventory is at healthy levels and shipping deadlines and processes are being met.

Chicago, Il, Us

-Integral Part of overseeing & expanding the three major clients in the West Coast region, resulting in breaking the West coast office record of Monthly Output in gross profit in January 2018 of $250,000- Design and execute a business development strategy on a per customer business, as well as identify strategic opportunities & continue the growths for our customer accounts -Conduct market research to proactively communicate industry trends that will impact clients’ business-Phone & Email communication with clients on a Daily basis on current services, as well as continue growth of accounts. Provide weekly reports of our metrics & service effectiveness. -Use of programs such as Zoho & McLeod to build portfolio on current & emerging clients & ensure an effective logistics process.

Graduate Certification, Logistics, Materials, And Supply Chain Management

Bachelor Of Science (B.S.), Business Administration, Supply Chain & Logistics