Michael Dickens Email & Phone Number

Denver, Colorado, United States

Responsible for seeking, onboarding and establishing new business, from prospecting and new lead generation, to product demonstrations and solutions identification, and ultimately, to the establishment of long term recurring business partnerships.My direct role within the sales cycle involves seeking out new sales opportunities, building customer/account relationships, handling objections/concerns, running demonstrations, and facilitating discussions regarding the optimal contract/package for the customer based on fit, needs and value.I consistently exceed aggressive revenue quotas by utilizing disciplined time management strategies, and by communicating with a highly intentional focus on clarity, thoroughness and honesty.I was recognized as Employee of the Month for April 2024, which was certainly at the very least in part, due to my desire to ensure the success of the business, as we work as a team to outcompete our peers in an increasingly competitive arena.

Denver, Colorado, United States

Responsible for continually developing and expanding the affiliation networks of numerous 2U powered online graduate degree programs for the purpose of country-wide student internship placement. More specifically, I identify organizations/agencies across the country that have an interest in partnering with 2U powered online graduate degree programs for the purpose of precepting local student interns within said programs.

Denver, Co

Client: School of Social Work, Simmons UniversityResponsibilities: Secure competitive clinical internship opportunities for masters-level social work students. Meet daily, weekly, monthly and quarterly metric goals. Communicate and coordinate effectively with internal and external partners (students, faculty members, as well as social work business owners and staff). I am constantly working to grow my network of agency partnerships across the country, as we are always looking to improve and expand our students' opportunities. Tools: The use of Salesforce is paramount to my daily operations.

Livermore, Ca

● Managed numerous customer accounts through direct communication with project managers and field engineers.● Promptly provided quotes, processed purchase orders and answered customer questions to initiate and expand sales.● Efficiently produced accurate project solutions (cable/panel specs) through coordination with customers, vendors, our sales team and our engineers.● Produced statistical reports to track internal sales strategies, pinpointing strengths and weaknesses to adjust sales plans.● Grew the annual revenue of numerous accounts and consistently exceeded customer expectations through effective professionalism, customer service, and relationship building.● Improved and maintained customer satisfaction through timely, concise and detailed communication.● Continually maintained contact with all customers to ensure continued satisfaction as well as repeated business.● Utilized internal Customer Relationship Management software to track sales and document customer information.● Ensured customers were satisfied with the order process from initial conversations to the product’s functionality.● Consistently met and/or exceeded revenue objectives and contributed to company-wide annual revenue increases.

Orange County, California Area

● Responded to emergency calls with local fire departments and police departments, and learned how to manage the difficulties presented by extended on-call readiness.● Provided on-site medical care to patients in life-threatening as well as non-critical situations.● Transported patients with high risk/critical issues to local hospitals and medical facilities.● Documented the pertinent details of all events within every call thoroughly and clearly.

Irvine, Ca

● Cleaned and repaired tools upon their return to the tool rental department.● Managed tool rental contracts with company software, and reached out to customers with overdue materials.● Assisted customers in appropriate tool selection and tool functionality to maximize the efficiency of their projects.● Ensured that the entire department was maintained and organized, and took pride is a pleasant looking workplace.● Continually made an effort to become more knowledgeable about our products so that I could convey the most accurate advice and recommendations to customers.

Anaheim, Ca

● Utilized door to door outside sales strategies in a business to business environment.● Promoted and sold product through business solicitation while attempting to reach decision makers.● Further engaged potential clients through telemarketing and outbound cold-calling.● Ran on-site appointments with interested prospects.● Assisted customers through the installation process and answered any and all questions/concerns they had, to ensure that the transition to our services were as smooth as possible.

Livermore, Ca

● Assembled fiber optic patch panels and cut fiber optic cable from large reels to prepare them for customization.● Assisted in the shipping and receiving department with boxing products and preparing orders for shipment.● Utilized internal logistics software and gained an in depth understanding of the intricacies of domestic and international shipping.● Personally delivered orders to local customers, and learned how to present myself and the company professionally.

Bachelor Of Arts (B.A.), History

Associate Of Science - As, Fire Technology

16 Week Basic Fire Academy & Fire Science/Technology pre-requisite coursework.

Licensure, Emergency Medical Technology/Technician (Emt Paramedic)

Completed coursework for EMT licensure, as well as prerequisite coursework for paramedic school.