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Md Imran Email & Phone Number
Sr. Manager : CCO Projects and Processes
at
Emirates NBD
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr. Manager : CCO Projects and Processes
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
Who is Md Imran? Overview
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Quick answer
Md Imran is listed as Sr. Manager : CCO Projects and Processes at Emirates NBD, a company with 23736 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Md Imran.
Md Imran previously worked as Contact Centre Senior Manager : Strategic Initiatives & Program Management at Tanfeeth and Lean Manager & Consultant : Contact Center Operations at Tanfeeth. Md Imran holds Mba (Pgdbm), Strategy, Decision Science, & Operations, 1St Rank And Gold Medalist from Xlri Jamshedpur.
Company email context
Email format at Emirates NBD
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Emirates NBD
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Profile bio
About Md Imran
A visionary leader with 18 years of progressive experience in driving digital and operational transformation across Banking, Financial Services, Telecom, and Real Estate industries. With a proven track record of successfully leading multi-disciplinary teams and executing high-impact business strategies, I have transformed Shared Services/BPO functions by leveraging digital tools, Lean methodologies, and analytics to drive growth and efficiency.Currently, I am leading strategic transformation initiatives for one of the largest banks in the UAE, focusing on process optimization, digital transformation, and process-wide governance. I have consistently delivered measurable results in areas such as cost reduction, customer satisfaction, and operational excellence, aligning with organizational objectives and national strategies.
Current workplace
Md Imran's current company
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Emirates Nbd
13 roles
Md Imran work experience
A career timeline built from the work history available for this profile.
Contact Centre Senior Manager : Strategic Initiatives & Program Management
Current
Mar 2024 - Present
Lean Manager & Consultant : Contact Center Operations
Feb 2022 - Feb 2024
Operations Leader - Tele Sales, Debt Collections & Restructuring, Customer Service
Industry Serviced: Real Estate, Telecom, E-commerce, and BankingProcesses Owned: 10Team Handled: ~150 FTEs (Onshore/Offshore)
Jul 2018 - Feb 2022
Sr. Manager - Transformation, Analytics & Bdm (Real Estate, Banking, Telecom, E-Commerce, Govt.)
Mar 2018 - Feb 2022
Manager - Analytics, Quality & Training (Service Operations - Telecom)
Jan 2014 - Feb 2018
Capital Markets Customer Service (Email Division - Business Partner & Consumers )
Apr 2013 - Oct 2013
Analytics & Management Support (Shared Services For Lending, Capital Market & Health Insurance)
Aug 2011 - Oct 2013
Lead Business Analyst (Foreclosure, Bankruptcy, & Risk Management)
Sep 2009 - Aug 2011
Senior Business Analyst (Home Loans & Insurance)
Sep 2008 - Aug 2009
Document Support Specialist (Home Loans)
Jan 2008 - Aug 2008
Team Member, Centralized Email (Home Loans)
- Extracted & indexed property application document in workflows application (AWD) for succeeding fulfillment processes of review and underwriting.
- Completed a six-sigma basic project which resulted in productivity gains and cost avoidance of USD ~30K (signed off as rolling benefit).
- Recognized as Outstanding employee for the process.
Mar 2007 - Dec 2007
Call Center Representative
Jan 2006 - Dec 2006
Team & coworkers
Colleagues at Emirates NBD
Other employees you can reach at emiratesnbd.com. View company contacts for 23736 employees →
AG
Alex George
Colleague at Emirates NbdGreater London, England, United Kingdom, United Kingdom
View →
PR
Pavani Raju
Colleague at Emirates NbdAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
MM
Mostafa Makady
Colleague at Emirates NbdEgypt, Egypt
View →
CW
Chathura Wickramage
Colleague at Emirates NbdSharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
RR
Rushdah Roshan
Colleague at Emirates NbdDubai, United Arab Emirates, United Arab Emirates
View →
RT
Ruchir Tyagi
Colleague at Emirates NbdUnited Arab Emirates, United Arab Emirates
View →
AV
Ajitha Vineeth
Colleague at Emirates NbdSharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
AM
Arslan Masood
Colleague at Emirates NbdDubai, United Arab Emirates, United Arab Emirates
View →
AA
Ali Alzarouni
Colleague at Emirates NbdDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
ST
Shaimaa Tarek
Colleague at Emirates NbdEgypt, Egypt
View →
Alex George
Colleague at Emirates NbdGreater London, England, United Kingdom, United Kingdom
View →
PR
Pavani Raju
Colleague at Emirates NbdAbu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
MM
Mostafa Makady
Colleague at Emirates NbdEgypt, Egypt
View →
CW
Chathura Wickramage
Colleague at Emirates NbdSharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
RR
Rushdah Roshan
Colleague at Emirates NbdDubai, United Arab Emirates, United Arab Emirates
View →
RT
Ruchir Tyagi
Colleague at Emirates NbdUnited Arab Emirates, United Arab Emirates
View →
AV
Ajitha Vineeth
Colleague at Emirates NbdSharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
AM
Arslan Masood
Colleague at Emirates NbdDubai, United Arab Emirates, United Arab Emirates
View →
AA
Ali Alzarouni
Colleague at Emirates NbdDubai, Dubai, United Arab Emirates, United Arab Emirates
View →
ST
Shaimaa Tarek
Colleague at Emirates NbdEgypt, Egypt
View →
3 education records
Md Imran education
Mba (Pgdbm), Strategy, Decision Science, & Operations, 1St Rank And Gold Medalist
Executive Education, Digital Transformation
Bachelor Of Science
FAQ
Frequently asked questions about Md Imran
Quick answers generated from the profile data available on this page.
What company does Md Imran work for?
Md Imran works for Emirates NBD.
What is Md Imran's role at Emirates NBD?
Md Imran is listed as Sr. Manager : CCO Projects and Processes at Emirates NBD.
Where is Md Imran based?
Md Imran is based in Dubai, United Arab Emirates, United Arab Emirates while working with Emirates NBD.
What companies has Md Imran worked for?
Md Imran has worked for Emirates Nbd, Tanfeeth, Derby Group Of Companies, Religare, and Bank Of America.
Who are Md Imran's colleagues at Emirates NBD?
Md Imran's colleagues at Emirates NBD include Alex George, Pavani Raju, Mostafa Makady, Chathura Wickramage, and Rushdah Roshan.
How can I contact Md Imran?
You can use AeroLeads to view verified contact signals for Md Imran at Emirates NBD, including work email, phone, and LinkedIn data when available.
What schools did Md Imran attend?
Md Imran holds Mba (Pgdbm), Strategy, Decision Science, & Operations, 1St Rank And Gold Medalist from Xlri Jamshedpur.
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