Mohammed Irfan Ahmed Email & Phone Number

Dubai

 ->Maintaining and creating AD users, configuring outlook and sharing folder with necessary permission and software installation for new users ->Responsible for implementation and support of desktop, laptop, iMac, applications, peripherals, telephone devices. ->Provide telephone, remote and email support to internal company computer users. ->Maintain detailed and up-to-date licenses, Telephone Extension number, Network & Local Printer and hardware/software inventory. ->Laptop/desktop/iMac/Printer Cartridges installations and maintenance. ->Responsible for maintaining and updating of IT Assets inventory and Barcoding in IT asset management system ->Creates, maintains, and keep up to date technical documentation. ->Trouble Shooting, Backups, and Print Management on all Windows and Macintosh platforms. ->Install, configure and upgrade operating systems and software, using standard business and administrative packages and modify specific applications. ->Attend to any service calls related to Networking, Systems and Hardware.

->Installation, Configuration and Administration of Win 2003/2000/XP Operating System.->Installing & configuring ADS, DHCP, DNS, IIS Services.->Maintaining and supporting various applications on servers & workstations.->Installing & Configuration of Windows 2000/2003 Domain environment.->Installation, Configuration and Administration of DNS Server and DHCP Server.->Installation, Configuration and Administration of MS Exchange Server 2000/2003.->Being responsible for the security of the Systems, Network and the Servers.->Monitoring various networking events & generating reports with brief description of the problem encountered by the user.->Printer Management and Backup & Recovery management and contingency measures to ensure that the servers are working at its optimum lever with little down time as possible.->Creating Network documentation including workstation configuration.

Bachelor Of Technology, Computer Science & Information Technology

Board Of Intermediate Education, Mathematics,Physics And Chemistry