Mohamed Irfan Email & Phone Number

United Arab Emirates

As a System Admin, following key responsibilities: Administrating Windows server 2012 and 2016 in latest HP ProLiant DL 380 G7, G8 and Dell R5900 Servers. Configure Install and administrating the Active Directory in Windows Server 2008 & 2012. Installing and Configuring SQL Server 2008, 2012 and 2016 Standard/ Enterprises for Database support. Scheduling auto Jobs by using maintenance plans management in SQL server. Installing and Configuring IIS7 on Web Server. Administration, support and configuration of MS Office O365.  Troubleshoot various Office 365 issues including connectivity and mobility. Administrating a Kaspersky Endpoint Security and remote installation to the servers and computers. Obtaining quotes for hardware / software licenses and services from suppliers.2Data Center: Manage Daily backups of operating system/configuration of network devices. Administrating Dell Sonic firewall for inbound and outbound traffic security. Managing VPN user’s privilege.Trakker Middle East: Fleet Management system (FMS): Installing and configuring C-track Software (Vehicle monitoring software) to the clients. Creating and managing of new users for Crack Online as well for secure path. Installing SQL Server 2008, 2012 and 2016 standard/enterprises for Database support. Scheduling a SQL Server Jobs for DB Backups and shrinking log files. Giving technical support to user through phone, email and in-person. Creating Online Users and Mobile users for the clients based on the requirements. Archiving the Database in data store where they can be retrieved if needed.Projects: Managing ADNOC IVMS projects for vendor activities. Managing Geo zone speed limits for various regions in UAE. Administrating user credentials for all ADNOC projects as well sub contractors. Handling 2000+ vehicles and 5000+ drivers routing management for all ADNOC projects. Administrating Dubai Police – Civil Defense portal for secure path SIRA projects.

Chennai Area, India

As an IT Support Engineer, following key responsibilities:  Installing and configuring, software, computer hardware, systems, networks, printers, and scanners Maintain & Support Standards Service In the effective resolution of end user issues. Installing windows Operating systems Xp, Win7 etc., Installing, configuring & Troubleshooting Microsoft Applications MS Office 2007, 2010 & 2013 Respond to IT tickets, emails, and requests. Installing various MFP printers HP, Toshiba,(LaserJet, Desk Jet) etc. Troubleshooting Network connectivity Printer, Laptop, Desktop etc., Troubleshooting issues via Remote apps like Remote Desktop, Team Viewer & VNC Viewer etc.  Troubleshooting various hardware problems in Laptop & Desktops & Servers. Experience in network set up and management, system administration (including server implementation & administration), technology support and technical troubleshooting under multi-platform environments Installing and configuring shared printers and files from server. Configure and Troubleshoot LAN/WAN, TCP/IP Connection. Adding client pc’s from workstation to Domain. Archiving email from user mailbox to avoid getting full In user mailbox. Setting up Auto archive in outlook to archive email automatically.  Upgrading outlook from 2007 to 2010 and 2010 to 2013 Mapping Shared Network Drives to the user Machines. Reset password to the AD User. Keep updating IT Inventory stock details and warranty status.

Master Of Science (Msc), Computer Science, A+

Bachelor’S Degree, Computer Science, B+