Michael Leotta Email & Phone Number

Daly City, Ca, Us

160 Rio Robles, San Jose Ca 95134

Manager / IT Business Partner for Quality

Sunnyvale, California

Enterprise development, and support for hardware and applications

San Francisco Bay Area

•Supervise and manage all aspects of networking including: switches, routers, firewalls, load-balancers, e-mail (Exchange), backups, desktop support, communication lines, phone systems, mobile devices, virus protection, patch management, desktop policy enforcement, VPN/remote access, wireless network, asset management •Manage vendors and supervise all IT related purchasing •Manage and participate in 24 x 7 on-call support rotation •Participate in client-led security reviews •Ensure that tasks are completed on time and be able to assist monitoring the budgets of the projects and resource utilization •Provide project management and design strategies for efficient and high quality network infrastructure •Establish and maintain standard operating procedures as they pertain to IT projects and tasks •Recommend tools to enhance the corporate infrastructure’s efficiency and performance.

San Francisco

Responsible for recruitment, selection, development and training of all retail sales personnel. Performed a variety of duties related to sales, finance, retention and customer service in accordance with company policies and procedures under the direction of the General Manager.

Responsible for managing the technical services team for corporate and retail customers, onsite delivery installs for corporate and retail customers, maintaining the local store infrastructure, budgeting, sales, scheduling, and takes part in the retail management rotation.

San Bruno, California

Responsible for the warehouse team, shipping and receiving of store inventory, (RMA) Returns to Vendor, Stocking Inventory order fulfillment of corporate and retail orders to be shipped or delivered, and quarterly inventories.

Regional Position San Francisco Bay Area

Manages the Inventory control teams and conducts audits on physical inventory, Inventory management systems, Point of Sale systems, Order management systems, and daily operations to ensure that the store maintains an acceptable loss.

San Francisco Bay Area

Manages the Business Desk, Works Directly with the corporate account team for matters with purchasing, expediting, logistics, licensing, and other items to ensure that corporate customers expectations are met in a timely and cost effective manner.

Regional Position San Francisco Bay Area

Regional team that worked within specified regions to maintain the stores competitiveness in that region by comparing pricing, services, and marketing to local regionalized competition.

San Bruno, Ca

Worked with retail and small business customers to assist them with purchase of pre-configured computer systems build to order computer systems, licensing, peripherals, etc.