Mike Di Martino Email & Phone Number

New York, Ny

Systems Administrator, for IP-V' New York City POP. Responsibly for managing all aspects of IP-V's video network at NYC's top 2 Data Centers.

Oversaw the company’s office IT infrastructure, and well as customer related product offerings.Customer products included Domain Name Service, VoIP, and Virtual Server Hosting.• Office Data Center. This include all aspects of managing office IT environment. Including Maintenance, upgrades, hardware procurement, configuration and day to day management of the following systems. Windows Server 2003 Active Directory Environment, Exchange Server, NAS Servers, MS Domain Name Servers, Data Backup and Disaster Recovery , Firewall, web-server, and VPN. • Designed, configured and maintained a Class-4 Soft-Switch for purpose of providing Open Access customers Voice-Services over SIP Trunks.• Upgraded and maintained Open Access’s ISP Domain Name Servers (Bind 9).• Reduced maintenance costs and supply cost by renegotiating contracts with vendors.• Engineered and configured Open Access Virtual Server Hosting platform. The Platform was built on VMware’s ESXI Server.

Oversaw the company’s information, telephony systems reporting to the Vice President OperationsResponsibilities included managing seven direct reports, multiple vendors supporting a multi-platform, multi-location infrastructure. • Managed a mixed Windows UNIX Environment consisting of 15 Windows 2003 Servers and 4 Unix Servers. Windows environment included 2 Exchange 2003 servers. In The Unix environment I ran a suite of applications including BIND, SMTP, DHCP, ZENOSS, and Apache 2.X.• Maintained companywide backups with Backup Exec 10d• Reduced network related issues by completely redesigning the company network and replacing all hardware including edge and core switches, routers and firewalls• Reduced maintenance costs and supply cost by renegotiating contracts with vendors.• Reduced the overall WAN costs consolidating circuits, renegotiating better terms while adding redundancy, and achieving five 9’s up time.• Upgraded the Corporate Domain from Microsoft Windows NT-4 environment to Windows 2000 Active Directory, and then to Windows 2003 Active Directory.• Upgraded the corporate Messaging Server from Exchange 5.5 to Exchange 2000 and ultimately to Exchange Server 2003.• As part of my overall “Disaster Recovery Plan”, we deployed a second Exchange server running as a live backup. The backup was configured to receive mail-store updates in real-time utilizing Double-Take software. Tested failover was less than 5 minutes.• Engineered and deployed a highly available Open Source VoIP IP-BPX system to 10 remote locations. The VoIP system allows both on network and off network access.

Liveperson is a provider of online engagement solutions that facilitate real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web.; Oversee the company's information, systems reporting to the President with 3 direct reports managing a Microsoft Active Directory Shop. Other responsibilities included budgeting, vendor relationship building and security.Engineered a Window NT-4 to Window Active Directory 2000 upgrade.Engineered the Exchange Server 5.5 to Exchange Server 2000 Upgrade.Designed and implemented the company's intranet using MS-SQL Server and ASP.Improved the Sales Team efficiency by analyzing and recommended "Sales Force".Improved the overall security of company by replacing a router-based firewall with "Checkpoint FW1/VPN1" running Solaris 8 on a SPARC server. This upgrade also provided remote employees with a VPN.Utilized ARCServe for companywide disaster recovery.Reduced the cost of user equipment by negotiating discounts with a new vendor.

Cablevision is a leading telecommunications, media and Entertainment Company. Operators of advanced digital television, voice and high-speed Internet services.; Support the "Optimum Online" Product.Supported end users in regards network access, email, password changes, and general hardware support.