Reengineered and optimized corporation’s systems availability to around 99.99%, enhancing system performance, installing upgrades/patches, introducing security protocols. Improving 30% system and network availability by maintaining Proactive NMS system, periodic Data Backup and effective Disaster Recovery plan.Provide level 3 support to the Network Operation Center. Acted as escalation point for troubleshooting advanced systems and network issues; consistently earned 100% issue-resolution scores by providing excellent service to internal and external customers.Automated repetitive tasks by writing Linux shell and windows PowerShell Scripts.Assured that core network routes were optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved network uptime to 97%.Administrate enterprise-sized virtualization infrastructures environments.Installation new ESX and Hyper-V Servers, Deploy Virtual Machines and use clones, snapshots, templates. Periodic health Check, Manage Host storage (SAN, NAS).Create and maintain documentation for all system related processes and procedures, including project requirements, changes and upgrades, implementation plans, and support tickets. Deliver summary reports to clients and internal management.

Ensure smooth running of LAN/MAN/WAN. Support of multilayer switches, firewalls, edge routers, core routers, cloud infrastructureReproduce customer reported issues and work with internal teams to provide a resolutionCreate, request, and present technical specifications and requirements for procurement of new networking equipment