Md. Mamun Miah Email & Phone Number

1.Administer and manage Windows Active Directory Server VoIP and video conferencing solutions2.Oversee the administration and management of the organization`s Linux-mail server, log server and others.3.Deploy and manage endpoint security policies utilizing Trend Micro and Kaspersky solutions, safeguarding organizational assets against potential threats.4.Conduct User Acceptance Testing (UAT) on servers to evaluate and ensure the successful deployment of new… Show more 1.Administer and manage Windows Active Directory Server VoIP and video conferencing solutions2.Oversee the administration and management of the organization`s Linux-mail server, log server and others.3.Deploy and manage endpoint security policies utilizing Trend Micro and Kaspersky solutions, safeguarding organizational assets against potential threats.4.Conduct User Acceptance Testing (UAT) on servers to evaluate and ensure the successful deployment of new technologies.5.Strategize and execute system upgrade plans by visiting branch offices, ensuring minimal disruption to operations.6.Proactively update patches and security policies across organization servers and workstations, enhancing overall cybersecurity posture. 7.Proficiently troubleshoot and resolve bugs on both Linux and Windows machines, ensuring smooth operation of critical systems.8.Efficiently manage the organization`s HRM and ticket management software, streamlining internal processes and enhancing productivity.9.Provide comprehensive troubleshooting support for a wide range of system-related issues across branch offices and the Central Headquarters Office (CHO).10.Manage Office 365, Proxmox Virtualization, File Server(samba,SFTP), and others linux base servers.11.Maintain Email and web security Gateway (Cisco, Barracuda) etc. Show less

Web: Bol-Online.Com

Duties/Responsibilities1. Attending customer complaints and queries through various communication channels, such as phone calls, emails, and other means.2. Providing remote and on-site technical support to address customer issues promptly.3. Monitoring the ISP network using network monitoring tools to identify and address alerts and faults.4. Taking immediate actions to resolve network outages and ensure uninterrupted services.5. Regularly monitoring the core network… Show more Duties/Responsibilities1. Attending customer complaints and queries through various communication channels, such as phone calls, emails, and other means.2. Providing remote and on-site technical support to address customer issues promptly.3. Monitoring the ISP network using network monitoring tools to identify and address alerts and faults.4. Taking immediate actions to resolve network outages and ensure uninterrupted services.5. Regularly monitoring the core network infrastructure using tools like Whatsup Gold, Cacti, Nagios, MRTG, and Smokeping.6. Configuring and troubleshooting Mikrotik routers for various services, including bandwidth shaping, user access control, fail-over, load balancing, VPN (IPSec), MPLS, VPLS, tunnels, and proxy.7. Configuring and maintaining Cisco routers and manageable switches for backbone networks, including static routes, trunking, and bandwidth management.8. Setting up and maintaining wireless and broadband routers, access points, and related equipment.9. Implementing and maintaining firewall solutions, such as Barracuda and Fortigate, to ensure network security.10. Planning and implementing office LAN/WLAN infrastructure with a focus on top-notch security measures.11. Handling email migration tasks for different platforms, including Office 365, G-Suite, Zimbra, and Cpanel.12. Installing and deploying network controllers for technologies like Unifi and Cambium to manage wireless networks effectively.13. Conducting thorough network surveys and creating comprehensive plans for optimizing network infrastructure.14. Diagnosing and resolving hardware, software, and network faults to ensure seamless connectivity for customers.15. Providing advanced solutions and troubleshooting for complex internet and data connectivity issues.16. Configuring, maintaining, and troubleshooting Linux-based mail servers, including Zimbra and Postfix. Show less

Duties/Responsibilities1. Manages Windows Server(Active Directory User Management)2. Microsoft Exchange Server.3. Mikrotik Configuration with Firewall, NAT, VPN, DHCP, Quee, BGP, etc.4. Desk Support such as (Printer, various software installation, Operating System setup, and other issues5. Managing stocks of IT equipment, consumables, and other supplies.6. Configuration of CCTV, DVR/NVR, IP camera, routers switch hubs, and access point units.7. New hardware… Show more Duties/Responsibilities1. Manages Windows Server(Active Directory User Management)2. Microsoft Exchange Server.3. Mikrotik Configuration with Firewall, NAT, VPN, DHCP, Quee, BGP, etc.4. Desk Support such as (Printer, various software installation, Operating System setup, and other issues5. Managing stocks of IT equipment, consumables, and other supplies.6. Configuration of CCTV, DVR/NVR, IP camera, routers switch hubs, and access point units.7. New hardware selection, installation, and maintenance.BR8. New network formation and network troubleshooting.9. E-mail set-up, troubleshooting, and talking back-ups of e-mails.10. Monitoring and maintaining computer and server system networks.11. Troubleshooting systems, network problems, software, and hardware faults.12. Replacing computer parts as required.13. Planning and undertaking scheduled maintenance upgrades.14. Maintaining records of software licenses, computer specifications, and peripherals.15. Communication for all remote offices/Airports for any IT issues.16. Airlines Management software(Zapways) management. Show less

Duties/Responsibilities:1.Build and Maintain ISP optical fiber and GPON network infrastructure.2.Installation of various solutions, link delivery, and first-level troubleshooting of customer premise devices like Mikrotik, WiFi router, AP.3.Maintain LAN and internet connectivity products and their installation and configuration and troubleshoot. computer and network/connectivity problems.4. Provide IT support and install client end DVR, NVR, CCTV/IP camera.5.Manger BW Using… Show more Duties/Responsibilities:1.Build and Maintain ISP optical fiber and GPON network infrastructure.2.Installation of various solutions, link delivery, and first-level troubleshooting of customer premise devices like Mikrotik, WiFi router, AP.3.Maintain LAN and internet connectivity products and their installation and configuration and troubleshoot. computer and network/connectivity problems.4. Provide IT support and install client end DVR, NVR, CCTV/IP camera.5.Manger BW Using Mikrotik and assigned Specific BW asper client requirements6. Working with Mikrotik Firewall, NAT, DHCP, DNS,7. Manage field operation team to deliver service on time.8. Attending customer complaints and queries and visit clients' premises.9. Provide professional guidance, assistance and supervise all kinds of field operation jobs.10. Conducting a survey for network expansion and roll-out of PoP and last-mile connectivity.11. Customer-focused with a pro-active and responsive approach.12. Coordinate with the network operation team to ensure roll-out plan and service delivery. Show less

House-19, Main Road, Kollaynpur, Dahaka

Duties/Responsibilities1.Verify and configuration of Mikrotik, Tp-Link, Netgear, Asus etc. brand router, CCTV, NVR/DVR/ IP Camere.2. Troubleshooting and providing solutions of internet and data connectivity.3. Configuration of wired and wireless Local Area Network.4. Monitoring core network using MRTG, Nagios, Cacti Graph, ping info tools.5. Maintain the communication with the NTTN Service provider via E-Mail and over the phone.6. Monitor customer link status with… Show more Duties/Responsibilities1.Verify and configuration of Mikrotik, Tp-Link, Netgear, Asus etc. brand router, CCTV, NVR/DVR/ IP Camere.2. Troubleshooting and providing solutions of internet and data connectivity.3. Configuration of wired and wireless Local Area Network.4. Monitoring core network using MRTG, Nagios, Cacti Graph, ping info tools.5. Maintain the communication with the NTTN Service provider via E-Mail and over the phone.6. Monitor customer link status with proactive monitoring tools Show less

B.S.C, Computer Science & Engineering, 3.64

Diploma Of Education, Computer Science, 3.33