• Installing, Maintaining, and Troubleshooting IT Devices Laptop, Desktop, Scanners, Printers, Etc.• Monitoring and Maintaining Computer Systems and Networks, IP Printer, Wireless Printer, Access Point.• Troubleshooting Computer Hardware, Software, and Operating System.• IT Related Support All Department (Garments, E-commerce, and Software).• POS (Point Of Sale) System Configuration and Troubleshoot, Printer Setup, Cash Drawer Setup, and Scanner.• Evolis Card Printer Setup and Troubleshoot.• Shipping Label Printer, Barcode Printer Setup, and Troubleshoot.• Managing Total Internet System with Mikrotik Router, Switch, and NVR, IP Phone Server.• Talk Staff or Clients through A Series of Actions, Either Face-To-Face or Over the Phone, To Help Set Up Systems or Resolve Issues.• Troubleshooting Of IPPBX Phone System and Server (3cx)• Different Software and Operating Systems Installation (Windows, Linux, macOS).• Every User Use Email Server Google Workspace / G-Suite.• IT and Software Training Of Office Staffs.• Attendance Device Configuration And Server Maintain.• Running Regular Checks on Network, Cc Camera, and Access Point.• Everyday Work Report Email Admin.

o Installing and configuring computer hardware, software, systems, networks, printers and scanners.o Monitoring and maintaining computer systems and networkso Responding in a timely manner to service issues and requestso Providing technical support across the company (this may be in person or over the phone)o Manage and supervise CCTV and inventory of CCTV Up to Date.o cat6 structured cable system installation, termination, and testing.o Setting up accounts for new userso Repairing and replacing equipment as necessary

• Troubleshooting Outlets IT Equipment, Laptop, software, and operating system .• POS (point of sale) system configuration and troubleshooting, invoice setup, cash drawer setup, and scanner.• I-Machine POS Terminal setup and troubleshoot.• Evolis card printer setup and troubleshooting.• Shipping label printer, barcode printer setup, and troubleshooting.• Talk showroom manager through a series of actions, either face-to-face or over the phone or remotely any desk, to help setup systems or resolve issues.• Different software and operating systems installation (Windows, Linux).• CCTV NVR Configuration, Troubleshoot Camera setup and footage backup.• Physical Support Emergency Total (11) Outlets, outside of Sylhet and Chittagong.• Troubleshoot Internet Issue phone or physical, backup sim support router • IT and software training of Showroom staff.• Attendance device configuration and server maintenance.• Running regular checks on the network, cc camera and POS.

• Regular checks on computer, network, server, printer and ups• Supporting all user about Installing and configuring computer hardware, software, networks, printers and scanners etc.• Troubleshoot computer system and network device problems, diagnosing and solving hardware or software• Install, configure and manage Lan/man/wan internet and internet device.• Install, configure and maintain windows server like File server, dns, dchp etc.• PC Assembling.• Mikrotik Bandwidth management.• Antivirus server configuration and user computer scan every day• Monitoring and ensure day to day IT operation is running smoothly.• Answer calls and handles user’s inquiries over the phone• Provide technical support remotely or physically.• Installing and configuring Windows 7,8,10 Microsoft office package, adobe photoshop, illustrator, bijoy, and other user need software• troubleshooting hardware and replacement.• Backup regular data day by day• Identify users` needs, clarify information and every other issue and provide solutions• CCTV Camera and IT equipment resolve them.

Professional Certification : IsDB-BISEW Diploma.Module – 01 Computer FundamentalsModule – 02 Network EssentialsModule – 03 Windows Server 2016Module – 04 Operating Systems SecurityModule – 05 Virtualization TechnologiesModule – 06 Ethical Hacking ConceptsModule – 07 MikroTik.Islamic Development Bank-Bangladesh Islamic Solidarity Educational Wakf (IsDB-BISEW) was established following an agreement between the Islamic Development Bank, Jeddah, Saudi Arabia, and the Government of Bangladesh.The Management and Administration of IsDB-BISEW