Matt Dylan Mclean Email & Phone Number

South Brisbane, Queensland, Au

Airline digital technology still basically runs on Jurassic algebraic letters representing prices, flights, fares, extras and metadata. In a world of artificial intelligence, machine and large language learning models, new distribution capabilities, and faster and smarter algorithms, we must somehow face the conflicted challenge of personalisation that respects privacy, commercial goals that respect customer needs, infinite ideas/features that respect time and capacity constraints. How can we move and adapt faster than ever and ensure we are still creating effective solutions to customer problems AND driving commercial outcomes. That is the billion dollar question. And I’m excited to be working on the answer. Watch this space.

South Brisbane, Queensland, Au

After migrating the tech stack into a new API driven back end with a customised white label front end for the booking engine, we were able to capitalise on the benefits of one single responsive website, on new and faster tech, to deliver improved commercial results including flight booking conversion, average order value, and ancillary attachment rate, and improved customer feedback scores. In a world of self service though, empowering the guest to manage their booking as quickly and easily as possible is just as important. So we embarked on a journey to also migrate and optimise the self service manage booking onto the new stack, all the while continuing to deliver improvements and business support for changes in the make a booking journey. Australian aviation and Virgin Group first ever initiatives like Saved Credit Cards, Test & Learn dynamic A/B testing, and detailed commercial and behavioural analytics enablement were some of our proudest achievements along with being part of some of the solutions for the biggest global events and shifts in the aviation industry in decades, which helped see Virgin Australia finally return to profitability. A year long “side of the desk” journey toward enabling a comprehensive Test & Learn program has resulted in hundreds of millions in “in year” EBIT benefit. Thrilled with the results of the incredible Make & Manage Team.

South Brisbane, Queensland, Au

When you book a flight on the Virgin Australia website from search, flight and fare selection, guest information, seats, bags and extras, to purchase and confirmation, that’s the product my team and I work on every day. Our goal is to help solve problems in the booking journey to make an experience customers love that drives commercial outcomes. -Contribute to and manage execution of the Online Product digital roadmap to deliver on business and user needs• Create financial forecasting and business modelling to support online product enhancements and roadmap items• Successfully manage online projects & initiatives through the product development lifecycle• Analyse and report on key product performance metrics, proactively identify opportunities to improve site engagement and conversion• Play the role of a digital product expert in the business and support colleagues through consultation and solution designing• Work with a range of resources including User experience team, project managers, designers, developers, copywriters & technology architects to deliver product initiatives

What started out as helping a few friends book flights using their points, turned into a full blown side hustle consulting small businesses and speaking at conferences about airline loyalty programs. I offered assistance to small businesses to optimise their involvement with airline loyalty programs to help achieve business objectives and extract maximum value.This experience included booking complex itineraries across all of the world's major alliances and frequent flyer programs and also led to a presenting role at Canadian Points University, Canada's premier travel conference for points and miles enthusiasts, in 2016 and 2017.I also developed a series of consumer-facing educational workshops called "The Travel University" to better learn about the consumer journey when booking travel and help fill the gaps for individuals looking to navigate complicated frequent flyer programs.

Brisbane, Au

I am an educator specialising in Science and Sociology. I have been registered with the Queensland College of Teachers since 2010. My expertise is in middle and senior school working with Grade 5-12 across multiple disciplines. My professional career in business, marketing, and communications provides great insight for junior English and Digital Technologies. I also enjoy teaching math, science, and also the humanities across society and culture. I am involved in relief teaching as I am passionate about learning and psychology of youth, and this allows me to supplement my other passions across marketing and travel industries.

Victoria, Bc, Ca

Working in the Advertising and Marketing department of the Government Communications and Public Engagement Branch, I work with creative agencies and subject-matter experts to help inform the public on important programs and services available to them. I am responsible for developing marketing campaigns through planning, production, iteration, and analysis on various platforms including Facebook, Instagram, Youtube, Google Display, Radio, TV and more.My specialties here include:- Creative production and design brief analysis- Web content copywriting, feature development, and user experience design- Purchasing of digital media on facebook and instagram- Liaising with media buyers for the purchase of display, pre-roll, and SEM advertising- Social media performance analysis, reporting and digital strategy- Coordinating content approvals with subject matter experts and corporate management- Product development working with dev teams

Victoria, Bc, Ca

Working in the department of Social Media & Digital Service, I coordinate and facilitate social and digital campaigns across the BC Government. - Communication Strategy & Planning- Stakeholder Engagement- Content Development- Social Media Engagement

Grande Cache, Ab, Ca

AEC is an Environmental Contractor working in the Alberta Foothills with multiple natural resource stakeholders. The company is wholly owned by the Aseniwuche Winewak Nation and I worked very closely with the administration and elders to coordinate an integration of aboriginal traditional knowledge and scientific knowledge. We worked within the realm of regulatory compliance, traditional land use, environmental impact assessments, and vegetation management. I met the company as a small, young business in need of a passionate leader to course-correct in a thriving industry. My aim was an increased focus on indigenous recruitment, development of a website and marketing materials, consolidation of business lines and services, and an internal audit of policies and procedures to bring us in line with our vision as well as important industry standards for QA/QC and safety. I also introduced administrative and financial procedures to allow the company to better track its revenue streams and expenditure. I can proudly say we successfully brought about a massive increase in indigenous recruitment and retention and an increase in client satisfaction. After finding a fantastic replacement, I chose to depart to explore new possibilities and return to the West Coast of Canada.Responsibilities included: Policy Development, Human Resources & Training, Small Business Development, Marketing, Negotiation, Costing/Purchasing, Stakeholder engagement, IT Systems management, and other Management Duties.

South Brisbane, Queensland, Au

Bachelor Of Science (Bs), Kinesiology And Exercise Science

Bachelor Of Education (Bed), Secondary Education And Teaching