Mahendra Dutt Mishra
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Mahendra Dutt Mishra Email & Phone Number

Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 4X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech at Astrea IT Services
Location: New Delhi, Delhi, India 6 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 4X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech
Location
New Delhi, Delhi, India
Company size

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Mahendra Dutt Mishra is listed as Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 4X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech at Astrea IT Services, a company with 106 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Mahendra Dutt Mishra.

Mahendra Dutt Mishra previously worked as Customer Service Manager Cum Project Lead at Astrea It Services and Senior Salesforce Administrator Cum Technology Analyst at Astrea It Services. Mahendra Dutt Mishra holds Bachelor Of Technology - Btech, Mechanical Engineering, 70% from Dr. A.P.J. Abdul Kalam Technical University.

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Email format at Astrea IT Services

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Astrea IT Services

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Profile bio

About Mahendra Dutt Mishra

As a versatile and results-driven professional, I bring a diverse set of skills and experiences across Salesforce Administration, Customer Success Management, Data Management (ETL), Technology Analysis, and advanced proficiency in MS Office tools. With a passion for optimizing business processes and driving impactful solutions, I specialize in leveraging technology to improve customer satisfaction, streamline operations, and ensure data integrity.As an Advanced Salesforce Administrator, I excel in customizing and maintaining Salesforce environments to meet business needs, while as a Customer Success Manager, I focus on building lasting client relationships and delivering exceptional value. My expertise in Data Management and ETL processes enables me to efficiently manage and integrate large datasets, ensuring seamless data flow and actionable insights. Additionally, my background in Technology Analysis allows me to assess and implement technology solutions that drive efficiency and innovation.I’m always looking for opportunities to utilize my skills to help organizations grow, improve customer experiences, and optimize their technology strategies and hence achieving my professional aspirations.

Current workplace

Mahendra Dutt Mishra's current company

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Astrea IT Services
Astrea It Services
Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 4X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech
india
Website
Employees
106
AeroLeads page
6 roles

Mahendra Dutt Mishra work experience

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Customer Service Manager Cum Project Lead

Current

Noida, Uttar Pradesh, India

As a Customer Service Manager (CSM) cum Project Lead, responsible for:1. Building and Maintaining customer relationships to ensure customer satisfaction and retention. 2. Worked with customers at every stage of the customer lifecycle, from onboarding to providing ongoing support.3. Acting as a bridge between different teams viz. the Support Team.

Aug 2023 - Present

Senior Salesforce Administrator Cum Technology Analyst

Current

Noida, Uttar Pradesh, India

As a Senior Salesforce Administrator Cum Technology Analyst, have to perform below roles:1. Performed the role of Data Manager and Security Manager of the customer orgs.2. ETL and Data Management and Migration using Data Loader, Import wizard & Workbench, SOSL and SOQL queries.3. Process Automations via Flows and its recent and advanced features, Approval.

May 2023 - Present

Salesforce Analyst - Open To Work

Freelance

New Delhi, Delhi, India

Jul 2021 - Apr 2024

Salesforce Consultant

Gurugram, Haryana, India

As a Salesforce Consultant, have performed below roles:1. Shouldered the responsibilities of Team Lead cum Business Analyst.2. Key persona in recruitment of Salesforce Team members.3. Established Salesforce Best Practices and streamlined the department wise processes.4. Primary Point-Of-Contact (POC) for Internal as well as External Communications.5..

Apr 2021 - May 2023

Technology Support Manager

London Area, United Kingdom

As a Technology Support Manager, have to perform below roles:1. Being at Onsite, have worked in closed co-ordination with Global Marketing Director, Global Finance Director, Global Product Head, Global Application Head and Regional Managing Directors to make success for British Petroleum business plans and users.2. Have worked as Project Transition Lead.

Feb 2017 - Dec 2017
Team & coworkers

Colleagues at Astrea IT Services

Other employees you can reach at astreait.com. View company contacts for 106 employees →

1 education record

Mahendra Dutt Mishra education

FAQ

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What company does Mahendra Dutt Mishra work for?

Mahendra Dutt Mishra works for Astrea IT Services.

What is Mahendra Dutt Mishra's role at Astrea IT Services?

Mahendra Dutt Mishra is listed as Customer Service Manager || Team Lead cum BA || SR. Salesforce Admin || 4X Salesforce Certified || 1X BMC Remedyforce Certified - ITSM || Trailblazer Ranger -16X Superbadges || EX-Infosys || EX-AIS Infosource || B.Tech at Astrea IT Services.

Where is Mahendra Dutt Mishra based?

Mahendra Dutt Mishra is based in New Delhi, Delhi, India while working with Astrea IT Services.

What companies has Mahendra Dutt Mishra worked for?

Mahendra Dutt Mishra has worked for Astrea It Services, Freelance, Ais Infosource, Infosys, and Infosys Ltd.

Who are Mahendra Dutt Mishra's colleagues at Astrea IT Services?

Mahendra Dutt Mishra's colleagues at Astrea IT Services include Shashikant Kumar, Vishal Kumar, Sakshi A., Kaleem Ahmed, and Shirin Khan.

How can I contact Mahendra Dutt Mishra?

You can use AeroLeads to view verified contact signals for Mahendra Dutt Mishra at Astrea IT Services, including work email, phone, and LinkedIn data when available.

What schools did Mahendra Dutt Mishra attend?

Mahendra Dutt Mishra holds Bachelor Of Technology - Btech, Mechanical Engineering, 70% from Dr. A.P.J. Abdul Kalam Technical University.

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