With over 15 years of experience in the IT industry, I have developed a diverse and comprehensive skill set that encompasses everything from technical support and systems administration to IT management and infrastructure solutions. My career journey has seen me excel in various roles, each adding to my extensive knowledge and expertise in the field.Professional Journey:• Webmaster (2009): I began my career as a Webmaster, where I honed my skills in forum posting and social media link submission.• Support Engineer (2010): I transitioned into a role as a Support Engineer, providing phone and email support for VPS server clients, troubleshooting server issues, and monitoring system performance.• System Support Engineer (2011): As a System Support Engineer, I specialized in technical hardware and software troubleshooting for Mac users and became an Apple Certified Technician.• Senior Executive (IT) (2021 - Present): Currently, I am a Senior Executive (IT), responsible for delivering comprehensive IT solutions, including deploying and managing computers, printers, network devices, and CCTV cameras. I also manage IT products procurement, implement new open-source software and tools on cloud and local servers, manage Linux servers, and oversee Microsoft 365 for office and mail management solutions.Core Competencies:• IT Management: Expert in overseeing IT operations, managing IT infrastructure, and leading IT projects.Technical Support: Proficient in providing technical support for both hardware and software, specializing in Apple products and VPS servers.• Systems Administration: Skilled in managing Linux servers, deploying and maintaining IT systems, and ensuring network security.• Cloud and Open Source Solutions: Experienced in implementing and managing cloud services and open-source tools.• Microsoft 365 Administration: Knowledgeable in managing Microsoft 365 solutions for office and email management.I am passionate about leveraging technology to solve complex problems and improve organizational efficiency. My goal is to continue growing in the IT field, taking on new challenges and contributing to innovative solutions.Feel free to connect with me to discuss how my background, skills, and expertise can benefit your organization.
Listed skills include Joomla, Wordpress, Telecommunications, Network Administration, and 50 others.
