Matthew Dodd Email and Phone Number
Matthew Dodd work email
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Matthew Dodd personal email
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As the Chief Operating Officer at Empipe Infrastructure Group, I oversee the daily operations and strategic direction of a leading provider of underground infrastructure services. With over 8 years of experience in customer service environments, I have developed a strong expertise in call center management, quality control, and customer satisfaction.I am passionate about empowering my team to deliver exceptional service and solutions to our clients, while maintaining a high level of professionalism and integrity. I have successfully led the implementation of new technologies, processes, and policies to improve efficiency, productivity, and profitability. I am also skilled in budgeting, hiring, training, coaching, and developing employees, as well as fostering a collaborative and supportive culture.
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Business Development ManagerEmpipe Infrastructure GroupHamilton, On, Ca -
Chief Operating OfficerEmpipe Infrastructure Group Nov 2022 - Present
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Director, Call CenterFairsquare Group Realty Nov 2021 - Oct 2022Ontario, Canada
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Customer Service ManagerPurplebricks Canada Jan 2019 - Nov 2021Stoney Creek
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Customer Service ManagerComfree Commonsense Network Brokerage Nov 2017 - Jan 2019Ontario, Canada
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SupervisorPethealth Inc. - A Fairfax Company Oct 2015 - Nov 2017Oakville -
Business OwnerTveasy May 2013 - Oct 2015TVEasy helps customers stop paying for cable television by providing a solution that the customer owns. This includes streaming services such as Netflix and YouTube as well as over the air signals from local broadcasters accessed through a menu driven guide with full PVR functionality. Our technology routes all of these options through a single device that you control with just one remote.Stop Paying for Cablewww.tveasy.ca
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Customer Care ManagerBruce Telecom Mar 2011 - Nov 2011
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Operations ManagerSp Data Sep 2010 - Apr 2011 -
Manager, Customer CareShaw Direct 2006 - 2010 -
Assistant Supervisor Customer CareShaw Communications 2003 - 2005Leading a team of 15-20 customer care agents.
Matthew Dodd Skills
Matthew Dodd Education Details
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Philosophy
Frequently Asked Questions about Matthew Dodd
What company does Matthew Dodd work for?
Matthew Dodd works for Empipe Infrastructure Group
What is Matthew Dodd's role at the current company?
Matthew Dodd's current role is Business Development Manager.
What is Matthew Dodd's email address?
Matthew Dodd's email address is za****@****ail.com
What schools did Matthew Dodd attend?
Matthew Dodd attended Brock University, Brock University.
What are some of Matthew Dodd's interests?
Matthew Dodd has interest in Children, Civil Rights And Social Action, Politics, Environment, Human Rights.
What skills is Matthew Dodd known for?
Matthew Dodd has skills like Leadership, Call Centers, Team Leadership, Customer Satisfaction, Coaching, Customer Service, Recruiting, Troubleshooting, Call Center, Analysis, Process Improvement, Program Management.
Who are Matthew Dodd's colleagues?
Matthew Dodd's colleagues are Roy Rowe, Jason Harper🇨🇦, Ryan Miles, Dave Groot, Trevor Aikman, Jainam Shah, Salil Chauhan.
Not the Matthew Dodd you were looking for?
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Matthew Dodd
Collingwood, On -
Matthew Dodd
Toronto, On1medavie.bluecross.ca -
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Matthew Dodd
Leadership-Focused Policy & Business Management Professional | Championing Staff Development & Organizational ExcellenceStony Plain, Ab
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