Michael Doherty Email & Phone Number

San Jose, CA, US

San Jose, California, United States

San Jose, California, United States

Responsible for driving revenue by selling Sharks full menu of ticketing options including: Full Seasons, Groups, Suites and Partial Plans

Santa Clara, California, United States

- Developed and executed multiple new business initiatives during peak Q4 guest traffic that resulted in a 15 point Net Promoter Score increase- Improved customer service experience throughout the store by collaborating with the leadership team- Leveraged guest traffic data to allocate team member resources efficiently and proactively to optimize profit

San Jose, California, United States

- Learned how to manage a team of over 100 people by shadowing leaders across key business areas- Mastered all aspects of the business including customer service, general merchandise, HR, and business KPIs

Calistoga, California, United States

- Created content pages designed to drive traffic to the site and streamline the consumer experience on the site- Managed a three-month social media awareness campaign on Twitter and built a social media following- Developed and tested a go-to-market subscription plan to convince and retain high-value customers

Brookfield, Wisconsin, United States

- Gained insight into the processes big-box retailers have in place to organize and manage merchandise flows- Observed weaknesses of large-scale retailers and what available solutions there are for management and brands

Santa Clara, California