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@comcast.net
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5 phones found area 904, 806, and 800
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Mike Donley is listed as Senior Project Manager at ProFinda at ProFinda, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at comcast.net, phone signal with area code 904, 806, 800, and a matched LinkedIn profile for Mike Donley.
Mike Donley previously worked as Senior Project Manager at Profinda and Senior Project Manager at Financialforce. Mike Donley holds Associate Of Arts (A.A.), Business Administration And Management, General from Florida State College Of Jacksonville.
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AeroLeads found 1 current-domain work email signal for Mike Donley. Compare company email patterns before reaching out.
Twenty five plus years’ experience in SaaS/On-Premise software delivery as a Senior Project Management or Client Success Manager. Concentration & expertise in Human Capital Management (HCM), Professional Services Automation, Financial Accounting, Resource Management software implementations.Demonstrable track record of managing and successfully delivering complex enterprise software. Strong leadership competencies with the ability to lead cross-functional teams through implementation and delivery. The ability to impact, influence and interact within various levels of an organization to achieve desired outcomes through building effective relationships. Excellent problem solving, negotiation skills, and client relationship handling.
Listed skills include Process Improvement, Leadership, Bpo, Service Delivery, and 45 others.
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London, Greater London, GB
Deliver the day-to-day implementation of the ProFinda product suite providing project guidance, maintenance and project documentation.Coordinate and motivate project and internal resources to deliver a best implementation experience for our customers.Forecast project resource needs and assist in onboarding, training and developing new team members.Manage.
San Jose, California, US
Lead development and refinement of project management methodology, implementation tools and practices and new service offerings.Provide application and project guidance, maintenance, training, and knowledge transferManage resources, time, scope, and budget on multiple projects by creating and maintaining detailed project plans that emphasize speed to.
Menlo Park, CA, US
Enterprise Project Manager for all enterprise client implementations of Betterworks SaaS OKR/Performance Management software.Designed and implemented eight to ten projects a quarter within budget for enterprise customers including several Fortune 500 firms.Managed two to three project implementation consultants on multiple projects to ensure timely.
Eden Prairie, Minnesota, US
Project Manager for successful client implementations of Ascentis SaaS/web-based HRIS/HCM software.Implemented 100 plus clients on a full suite of software consisting of HR, Payroll, Timekeeping, Recruiting, Onboarding, and various Talent modules.Workload consisted of 15-20 client implementations per quarter with various product offering including full.
Cincinnati, OH, US
Project manage the implementation of clients (250+ FEINs) from their existing payroll system to Paycor SaaS platform through remote implementation tasks.Project responsibilities include identifying client policies and defining business requirements.Designed and configured client payroll databases and led the client through the software implementation.
London, England, GB
Manage all incoming client requests, escalations, and daily responsibilities for HCM accounts and call centers globally supporting 22,000 to 70,000 employees.Directed and managed Call Center Operation Managers, Project Managers and SAP Business and Functional Analyst. Develop, implement and drive strategic business plan development in partnership with.
Information Technology Liaison for all HCM domains and requests within service center. Developed ad hoc SAP reports to research and analyze data for improvement initiatives. Create and manage 5 functional SharePoint document and form libraries.Managed the implementation of recruiting application Vurv/Recruitmax.
Ensure successful payroll operations for 22,000 employees Train and develop 15 payroll agents for all online and offline processing. Develop and implement payroll audit and quality assurance best practices.
Manage and coach over 20 Customer Service Representatives.Train and develop Call Center agents for offline functions and call handling.Monitor client contacts and provide performance feedback..Handle escalated supervisor calls and casesTrain associates on call center best practices and standard processes. Participated in implementation team responsible for.
Provide Support as Subject Matter Expert for 20+ Customer Service reps.Train and develop Call Center agents for offline functions and call handling.Monitor client contacts and provide performance feedback Handle escalated/irate calls and casesTrain associates on call center best practices and standard processes. Participated in implementation team.
Responsible for resolving caller’s complex issues and inquiries for a large telecom client.Assist callers with web portal navigation.Subject matter expert on company policy and procedures. Achieved highest recognition for monthly call handling with over 5000 calls.Recognized with multiple recognitions and awards for outstanding Customer Service.
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Mike Donley works for ProFinda.
Mike Donley is listed as Senior Project Manager at ProFinda at ProFinda.
AeroLeads has found 1 work email signal at @comcast.net for Mike Donley at ProFinda.
AeroLeads has found 5 phone signal(s) with area code 904, 806, 800 for Mike Donley at ProFinda.
Mike Donley is based in Jacksonville, Florida, United States while working with ProFinda.
Mike Donley has worked for Profinda, Financialforce, Betterworks, Ascentis Human Capital Management Software, and Paycor.
You can use AeroLeads to view verified contact signals for Mike Donley at ProFinda, including work email, phone, and LinkedIn data when available.
Mike Donley holds Associate Of Arts (A.A.), Business Administration And Management, General from Florida State College Of Jacksonville.
Mike Donley is listed with skills including Process Improvement, Leadership, Bpo, Service Delivery, Vendor Management, Outsourcing, Change Management, and Call Center.
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