Megan Dougherty Email & Phone Number

Charlotte, Nc, Us

Creating and implementing administrative policies and procedures to ensure efficient operations across the organization.Developing and managing the administrative budget, monitoring expenditures, and making adjustments as needed.Ensuring accurate maintenance of administrative records, generating necessary reports, and complying with data management standards.Collaborating with other departments to facilitate smooth operations and ensure alignment with organizational goals.Contributing to the development of long-term administrative strategies and operational goals.Monitoring compliance with administrative regulations, legal requirements, and company policies.Identifying and addressing administrative issues promptly, providing solutions to operational challenges.Facilitate regular meetings and maintain ongoing communication with various internal departments to identify operational needs and provide support where necessary.Track the progress of members undergoing training and communicate updates to recruiters, ensuring alignment with recruitment timelines and objectives.Responsible for entering and maintaining data in our CRM and Project Management systems to ensure accurate and up-to-date information.Ensure accountability among team members by providing comprehensive support, monitoring performance, and recognizing achievements.Collaborate with department heads to develop and implement streamlined processes, identifying and resolving any issues for seamless integration.Regularly meet with the leadership team to address operational challenges and devise strategies for resolution.Manage calendars for Co-CEOs, Executives, teams, and company events, including coordinating travel arrangements in compliance with company policies.Conduct thorough research as needed, presenting findings and recommendations to executives to facilitate informed decision-making.

Charlotte, Nc, Us

Facilitate regular meetings and maintain ongoing communication with various internal departments to identify operational needs and provide support where necessary.Assist in backend and administrative tasks related to onboarding and training of new members, ensuring smooth integration into the organization.Track the progress of members undergoing training and communicate updates to recruiters, ensuring alignment with recruitment timelines and objectives.Manage incoming leads by directing inquiries to appropriate team members' calendars via phone or email.Responsible for entering and maintaining data in our CRM and Project Management systems to ensure accurate and up-to-date information.Ensure accountability among team members by providing comprehensive support, monitoring performance, and recognizing achievements.Collaborate with department heads to develop and implement streamlined processes, identifying and resolving any issues for seamless integration.Regularly meet with the leadership team to address operational challenges and devise strategies for resolution.Manage calendars for Co-CEOs, teams, and company events, including coordinating travel arrangements in compliance with company policies.Conduct thorough research as needed, presenting findings and recommendations to executives to facilitate informed decision-making.

Remote, Oregon, Us

Facilitate effective communication with departments to ascertain operational needs and collaborate on implementing efficient systems.Monitor client feedback and experiences to identify issues and provide coaching for resolution.Implement and maintain the company's operational cadence, overseeing regular meetings scheduling, process implementation, and necessary updates.Identify potential risks for the company and propose proactive solutions.Play a key role in recruiting team members who align with and support the company's vision.Maintain accountability for team members, ensuring comprehensive support, performance management, and recognition of achievements.Foster transformational leadership within the team, utilizing coaching and feedback to promote growth and development.Establish and maintain centralized company systems and processes, collaborating with department heads to refine departmental procedures.Oversee the creation and upkeep of team documentation, including HR documents and policies as required.Regularly engage with the leadership team to address delivery and operational challenges and strategize solutions.Research and monitor industry best practices for operational excellence.Lead strategic project management initiatives, defining project scopes, delegating tasks to appropriate team members, providing support throughout project execution, and evaluating outcomes within the Operations department.Ensure effective training programs are in place across departments for new team members.

Remote, Oregon, Us

Cultivate and nurture trusted relationships with new clients to ensure they receive essential support services.Evaluate and analyze client needs by operationalizing feedback and insights to enhance overall experience.Lead the onboarding process for new clients, acting as their advocate to ensure a seamless integration.Provide high-level support and guidance to clients and team leaders, ensuring the delivery of exceptional service.Assist in establishing standard operating procedures and processes to streamline operations.Facilitate access and documentation requests from clients to facilitate onboarding for specific services.

Remote, Oregon, Us

Efficiently manage and prioritize the CEO’s email correspondence, ensuring timely responses and effective communication.Coordinate and optimize the CEO’s schedule, calendar, and productivity, scheduling meetings and appointments with precision.Handle inbound phone calls with professionalism, providing information and directing inquiries as needed.Engage proactively with existing clients, addressing inquiries promptly and maintaining strong client relations.Facilitate travel arrangements for the CEO and team members, ensuring smooth logistics and adherence to company policies.Conduct daily huddle meetings to align team efforts, foster communication, and enhance operational synergy.Manage and resolve client inquiries regarding penalty notices promptly and effectively.Facilitate the timely distribution and collection of tax returns for signature, ensuring accurate filing and compliance.Coordinate requests for tax documentation, maintaining meticulous records and ensuring compliance with regulatory requirements.Oversee client invoicing and billing processes, ensuring accuracy and timely processing of financial transactions.Undertake special projects encompassing marketing initiatives, research assignments, and organizational tasks to support company objectives.Collaborate closely with the CEO to refine administrative processes, offering strategic insights and implementing improvements as needed.

Boise, Idaho, Us

Provide comprehensive administrative support to the Project Manager, team members, and departments across various remote, in-office, and onsite assignments.Assist in meeting project deadlines and milestones by managing administrative tasks and ensuring adherence to project schedules.Oversee all aspects of projects, including short and long-term goals, project calendars, and budget details, ensuring all materials are current, properly organized, and securely stored.Actively participate in project design meetings, offering insights and proposing enhancements as needed to optimize project outcomes.Identify potential challenges and technical issues, proactively developing and implementing effective solutions.Execute specific stages of project plans and timelines with meticulous attention to detail.Manage procurement processes, including ordering, tracking, labeling, organizing, and storing project materials and products.Facilitate clear and effective project communication among clients, team members, subcontractors, and suppliers through the preparation and review of project proposals, memos, meeting minutes, and correspondence.Schedule and coordinate meetings, ensuring efficient use of time and resources, and promptly escalate any issues related to timelines or budgets to the Project Manager.Utilize spreadsheets and reporting tools to analyze project data and generate insights for decision-making.Maintain regular upkeep and organization of paperwork and project documentation to ensure accessibility and compliance with organizational standards.

Addressed and resolved all customer satisfaction issues promptly, ensuring high levels of client satisfaction and retention.Created, prepared, and processed work orders, documentation, quotes, and billing to facilitate seamless business operations.Managed inventory control and purchase orders, optimizing stock levels and ensuring availability of necessary supplies.Oversaw the check-in and check-out processes, coordinating deliveries, and maintaining overall store organization and cleanliness.Acted as a liaison with the service department to ensure timely follow-up on repairs, enhancing customer service and support.Proactively sold replacement parts and equipment to diverse customer bases including the public, repair shops, and e-commerce clients.Expanded company presence and reputation through networking initiatives, leveraging social media and enhancing the business website.Provided critical financial information to management through comprehensive research and analysis of accounting data.Documented financial transactions accurately, summarized financial status, and generated invoices, statements, and other reports using QuickBooks.Conducted monthly reconciliation of financial bank statements and expense reports, ensuring accuracy and compliance with financial regulations.

St-Eustache (Québec), Ca

Directed all operational aspects of the store, overseeing inventory management, customer service operations, administrative tasks, and sales strategies aligned with organizational objectives.Managed and provided leadership to a team of three employees, fostering a collaborative and productive work environment.Coordinated and executed trade shows, including setting up show booths to enhance brand visibility and drive sales opportunities.Conducted thorough assessments of local market conditions to identify current and potential sales prospects, leveraging insights to optimize business strategies.Identified areas for improvement and formulated actionable plans to address challenges and capitalize on growth opportunities.Communicated effectively with headquarters, sharing insights on effective practices, competitive intelligence, and emerging business needs to support strategic decision-making.Addressed customer and employee satisfaction issues promptly, ensuring high levels of satisfaction and retention.Efficiently managed complex calendars, coordinated meetings, and handled schedules with precision and attention to detail.

Managed the daily financial operations of the property, ensuring optimal occupancy by actively advertising vacancies, following up on leads, and conducting property showings for prospective tenants.Developed and maintained rental agreements, meticulously selecting qualified tenants, collecting deposits and rent payments, and enforcing lease terms to uphold contractual obligations.Resolved tenant complaints promptly and managed eviction proceedings when necessary, ensuring compliance with legal requirements and maintaining tenant relations.Scheduled and coordinated maintenance and repairs, conducting regular property inspections to uphold standards of upkeep and safety.Maintained accurate financial records of property operations and prepared detailed monthly financial reports for the property owner, providing transparent insights into financial performance and trends.

Baton Rouge, Louisiana, Us

Initiated as an Administrative Assistant to the service department and branch receptionist, advancing steadily to lead the rental department by the end of my tenure.Managed all aspects of rental operations, including scheduling rental usage, processing check-ins and check-outs, and coordinating deliveries to ensure seamless rental experiences.Conducted proactive rental solicitation efforts, collaborating closely with sales and service teams to follow up on rental leads and manage equipment repairs.Maintained meticulous oversight of rental inventory, regularly tracking and inspecting equipment, materials, and property to ensure availability and optimal condition.Established and prepared comprehensive rental contracts and documentation, including generating quotes, inspection reports, and billing statements.Created and maintained service work orders, efficiently dispatching service calls for customer units to ensure timely resolution of issues.Conducted data entry tasks and accurately managed timecard entries to support operational efficiency.Processed payments, managed petty cash, reconciled credit card receipts, and facilitated weekly accounts receivable/accounts payable invoicing and billing processes.

Business Administration

Business Administration, Marketing And International Business

Hs Diploma, General Education