Matthew Packard Email & Phone Number

Coventry, CT, US

New York, New York, United States

The position requires working closely with software engineers and product managers to produce top-notch documentation. This entails creating and updating technical documents for different readers. The goal is to simplify complicated information for end-users and incorporate feedback to enhance usability. It also involves examining training metrics and.

Greater Hartford

I edit proposals, create and maintain RFP/RFI documentation, develop best practices, conduct needs assessments, and review and critique RFP/RFI responses. I also maintain a library of up-to-date information and resources for RFP work.

New York, NY

• Validation Documentationo Software Requirements Specificationso Validation Summary Reportso Validation Verification Protocolso Validation Project Planso Resolve JIRA Ticketso Created documentation template and process.
• Build PQ documentation for the LIMS implementation.o Approximately 40 workflows across multiple moduleso Testing scripts for custom-built LIMS gadgets (built on Java Scripts / Java / R)
• Scripts for testing performance of… Show more
• Scripts for testing performance of the overall application and LIMS gadgets
• Scripts for testing system integrations with LIMS:o Wrote Training Documentationo Evaluated end-user needs for appropriate policy content and format.
• Developed training documentation for overall LIMS usage and at specific workflow levels.

Groton, CT

I served as the Project Mercury Workstream Documentation Guide – KBAs editor and writer. I was responsible for managing various documentation tasks, such as updating KBA status, resolving Quick Hits, generating SDLC and requisite documentation, creating company-wide documentation, managing Change Control Lists, and supporting LIMS testing activities. I.

Andover, MA

Utilized ISO and NIST compliance framework1. Procedure Writing2. IT/SDLC Methodology3. Customer Interface/InterviewProvide the Info Sec Policies and Framework; reference GDPR, NIST and ISO to write procedures.

Hartford, Connecticut Area

* Referenced CMS MARS-E Catalog of Security and Privacy controls* Ensured that finished documentation meets all ISO, GDPR requirements* Revised, edited, or updated policy and procedures, technical information, drawings and illustrations

Agawam, MA

Rome Area, Italy

South Windsor, CT

Groton, CT

Bloomington/Normal, Illinois Area

International

• Build websites
• Design logos
• Content writer
• Marketing writer
• SEO and SMO
• Mobile app developer

Wallingford, CT

Performance Solutions – Learning Technologies & Content (LT&C)Instructional Design/Developer Contractor, responsible for curriculum development and training content for our clients

Hartford, Connecticut Area

Developing and maintaining Disaster Recovery plansCollaboration directly with Application and Infrastructure SME’s

Bristol, Connecticut

Technical Documentation; Media Infrastructure; Social Media; Mobile Applications

Hartford, Connecticut Area

Document Analyst and Instructional Designer

Hartford, Connecticut Area

Resiliency Writer; Disaster Recovery Specialist

Springfield, Massachusetts Area

Disaster Recovery Specialist

Bloomfield, CT

Cisco hardware and software infrastructure installation of the Cisco Unified Communications Manager (CUCM). Research, write, and prepare a variety of technical user documentation. Collaborate with business analysts and managers to analyze requirements of each project to determine types of publications needed.

Hyderabad Area, India

United States and European Business Development

Groton, Connecticut

Technical Writing; Business Analysis; Architecture

Bloomfield, Connecticut

Stakeholder Analysis and Requirements Gathering

Copenhagen Area, Denmark

Manager Technical Editor

Groton, Connecticut

Manager

Southbury, Connecticut

Author; Technical Support

Basel, Switzerland

Bachelor Of Arts (Ba), History

Activities and Societies: Chess, Library Sciences, Intellectual History

Master Of Arts (M.A.), Philosophy

Activities and Societies: English Instructor, Tutor, Russian Literature

Bachelor Of Arts - Ba, History And Philosophy Of Science And Technology, 4.0