Michael Dahlem Email and Phone Number
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As a goal-oriented Senior Applications Analyst, I bring extensive experience and expertise in leveraging technology to drive operational efficiency and business growth. With a solid background in analyzing, designing, and implementing innovative application solutions, I am dedicated to optimizing processes and enhancing productivity.Throughout my career, I have successfully collaborated with cross-functional teams to understand business requirements and translate them into robust technical solutions. My proficiency spans a wide range of applications, including [mention specific applications or systems relevant to your expertise, e.g., ERP systems, CRM platforms, etc.], enabling me to adapt to diverse environments and deliver tailored solutions that meet organizational objectives. My ability to effectively communicate complex technical concepts to stakeholders at all levels fosters strong relationships and ensures alignment between IT initiatives and business goals.I am passionate about staying abreast of emerging technologies and industry trends, continuously enhancing my skills to remain at the forefront of innovation. By combining technical acumen with a customer-centric mindset, I strive to deliver exceptional results and exceed expectations in every project I undertake. If you're seeking a Senior Applications Analyst who can drive impactful change and contribute to the success of your organization, let's connect and explore how we can collaborate to achieve your objectives.
Sms-Na, Llc
View- Website:
- sms-na.com
- Employees:
- 51
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Sms-Na, LlcArlington Heights, Il, Us
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OwnerRetro Dr Sep 2019 - PresentI specialize in independently managing the purchase, repair, and resale of video games and electronics. My expertise lies in handling all repair tasks proficiently to ensure quality and customer satisfaction. Key highlights include:• I founded and operate RetroDR.com, overseeing all business operations.• I deliver exceptional customer service, fostering a high rate of repeat clientele.• I initiated strategic growth plans, driving over a 20% revenue increase in the initial year of ownership.• I cultivated and upheld partnerships with key vendors and suppliers to ensure product excellence and timely delivery.• I manage a thriving business, consistently boosting revenue and profitability.• I executed effective marketing strategies and ad campaigns, resulting in notable brand recognition.
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Application ArchitectPactiv Evergreen Inc. Jan 2022 - Oct 2023Lake Forest, Il, UsI oversee the complete lifecycle management of various Supply Chain applications, covering SAP modules such as SD, IM, MM, WM, alongside SAP PPI, and Blue Yonder WM, TM, Planning, and Forecasting. My responsibilities include leading the customization and maintenance of SAP code for WM warehousing applications and related business tools, driving operational improvements, and ensuring seamless support for all systems involved. Key highlights include:• I achieved proficiency in system integrations with warehousing systems, assuming complete ownership of integration processes.• I completed SAP ABAP and HANA Development Training Courses, alongside Blue Yonder MOCA Education Services Courses.• I executed high-impact projects such as deploying automated vehicles and scanners in multiple warehouses, delivering $1M in annual savings, and implementing WMS across five facilities.• I led cross-functional teams in analyzing and enhancing business processes, resulting in a 20% increase in operational efficiency and cost savings.• I implemented new software solutions and conducted rigorous testing to ensure optimal system performance and user acceptance.• I provided hands-on training and support to end users, fostering increased adoption and utilization of new systems and tools. -
It Manager/System EngineerNational Safety Apparel Aug 2020 - Dec 2021Cleveland, Oh, UsI have managed a wide range of IT projects at NSA, ranging from daily tasks to significant infrastructure enhancements. Notable achievements include:• I spearheaded the Chicago ERP upgrade from Synergy 9.1 to 10.2 as a Systems Analyst, supervising all technology facets such as printer installations and network enhancements.• I optimized processes, reducing day-to-day operations by nearly 5%.• I headed a team in successfully implementing and maintaining a cloud-based network infrastructure, enhancing system efficiency by 20%.• I implemented robust cybersecurity measures, resulting in a 20% decrease in security incidents through regular vulnerability assessments and employee training.• I managed IT budget and procurement, achieving a 15% cost savings while delivering high-quality technology solutions.• I crafted and executed a disaster recovery plan ensuring minimal downtime and data loss, guaranteeing business continuity. -
BereavementNational Safety Apparel Aug 2019 - Aug 2020Cleveland, Oh, Us
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Erp Systems AnalystNielsen-Massey Vanillas Jan 2019 - Jul 2019Waukegan, Illinois, UsI took the lead in enhancing the Macola ERP system, acting as the main point of contact and spearheading the integration of new functionalities, particularly emphasizing the Warehouse Management System using Microsoft SQL.• I oversaw daily software operations, providing user support, training, and creating documentation, ensuring smooth functioning of the system.• I directed the successful completion of WMS implementation, eliminating tribal knowledge and enhancing system design.• I identified and executed process improvements within ERP systems, resulting in a 15% increase in overall system efficiency.• I implemented and configured ERP software modules to align with business requirements, reducing manual data entry tasks by approximately 10%.• I collaborated with cross-functional teams to troubleshoot and resolve issues, minimizing disruption to operations.• I created and conducted end-user training sessions on new ERP functionalities, achieving a 90% adoption rate within the first month of implementation. -
Full-Time ParentingCareer Break Apr 2018 - Dec 2018Birth of my first daughter
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Technology SpecialistBalasa Dinverno Foltz Llc Feb 2018 - Apr 2018• Implemented two-factor authentication for customers and internal users with Symantec• Leveraged Skype for Business for client-facing video communications• Developed and executed a strategic roadmap to enhance the firm's documentation management system• Hired on a contract basis providing comprehensive Information Technology support and guidance
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CaregivingCareer Break Jul 2017 - Jan 2018
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Wms Systems AnalystMedline Industries, Inc. Dec 2012 - Jul 2017Northfield, Il, UsImplemented new features and functionalities within theWMS system to streamline warehouse operations andimprove overall efficiency.Conducted thorough system testing and troubleshootingto identify and resolve issues, ensuring minimaldisruption to daily operations.Collaborated with cross-functional teams to gatherrequirements and design custom solutions to meetspecific business needs.Provided end-user training and support to ensuresuccessful adoption of the WMS system and maximizeits impact on productivity and accuracy. -
Systems Support AnalystMedline Industries Apr 2011 - Oct 2011Northfield, Il, Us• Provided technical assistance and troubleshooting for system users, resolving ERP issues promptly to minimize downtime and ensure optimal system performance. • Worked with cross-functional teams to assess business needs and develop customized solutions, improving system efficiency and enhancing user experience. • Utilized analytical skills to interpret data and generate reports, offering valuable insights to inform decision-making and drive continuous process improvements.
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Counter Intelligence AgentBest Buy Oct 2009 - Jun 2011Richfield, Minnesota, Us• Conducted thorough equipment inspections and diagnostics to identify and resolve technical issues in a timely manner.• Joined forces with team members and customers to provide exceptional customer service and support for all installation and repair projects.• Got together with cross-functional teams to implement innovative solutions, resulting in improved efficiency and cost savings.• Conducted troubleshooting and diagnostic tests to describe and resolve technical issues in a timely manner.• Executed exemplary customer service practices throughout tenure, consistently achieving and surpassing customer satisfaction benchmarks. -
Engineering AssistantSmalley Steel Ring Co Nov 2006 - Nov 2009Lake Zurich, Il, Us• Cooperated with sales, marketing, manufacturing, and customer service departments on various hardware development projects related to rings and springs• Played a key role in cross-functional teams to successfully execute projects• Contributed to notable projects such as the Mars rovers and James Webb Telescope -
Automotive TechnicianGoodyear Tire Jan 2006 - Nov 2006
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Logistics CoordinatorSeko Logistics Jul 2003 - Mar 2005Schaumburg, Il, Us -
Customer Service AssociateSeko Logistics Mar 2001 - Jul 2003Schaumburg, Il, Us
Michael Dahlem Skills
Michael Dahlem Education Details
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Western Illinois UniversityComputer Science -
College Of Lake CountyComputer Science
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Wyotech-LaramieAutomobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Michael Dahlem
What company does Michael Dahlem work for?
Michael Dahlem works for Sms-Na, Llc
What is Michael Dahlem's role at the current company?
Michael Dahlem's current role is Senior Applications Analyst and Integrations Developer.
What is Michael Dahlem's email address?
Michael Dahlem's email address is md****@****nsa.com
What schools did Michael Dahlem attend?
Michael Dahlem attended Western Illinois University, College Of Lake County, Wyotech-Laramie.
What skills is Michael Dahlem known for?
Michael Dahlem has skills like Medical Devices, Troubleshooting, Process Improvement, Computer Systems Analysis, Sap Erp, Wms Implementations, Oracle Sql Developer, Microsoft Crm, Sap Portal, Microsoft Sql Server, Database Administration, Oracle Database.
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