Md Sajedul Islam Email & Phone Number

Woodbridge Township, Nj, Us

Boston, Ma, Us

Requirement Collection, Documentation, Design, Scheduling Development, Integration, Testing, Delivery and enhancement of new and existing Web and Standalone application to increase operational efficiency and customer experience.

Warrendale, Pa, Us

Develop, create and modify computer applications software or specialized utility programs and Services. Analyze user needs and develops software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency using scientific analysis and mathematical models to predict and measure outcome and consequences of design. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints and design databases within an application area, working individually

Dhaka, Bd

Led project management to ensure prompt product and service delivery by developing activity plan and resource engagement matrix. Implemented technical and functional solutions for Ericsson Charging System / BSCX ix features based on client specifications. Initiated software development for new products and campaigns. Streamlined low level feasibility analysis and design for products and services. Performed analysis on existing software platform and launched new services. Provided feedback on technical feasibility. Established integrated plan by interpreting information from Commercial Voice and Data team and collaborating with Technology and IT teams.

Spearheaded project management to develop innovative solutions. Managed development team. Initiated resource planning. Implemented coding and bug fixes. Performed requirement analysis and integration.

Sydney, Nsw, Au

• Hands on knowledge of intelligent network (IN) operations, troubleshooting and support with Ericsson charging system experience.• Develop new product and campaigns according to plan • Introduce new services and analyze the existing solution platform • Ensure active participation in projects as a system analyst and charging expert • Ensure low level feasibility analysis and design of all product campaign and services• Design and scoping the technical and functional solution (Charging & Provisioning) in accordance to an agreed specification and in cooperation with the customer while leveraging organization capabilities• Operation and maintenance of Ericsson Charging System nodes ( CCN, SDP, MINSAT, EMM, CRS, EMA, AIR.)• Hands on experience on Ericsson CS4.0 and CS5.0, version upgrade and ICP loading• Good experience in CSR handling.• Conceptual Knowledge on GSM, GPRS and other related concepts.• Active participation of routine task automation and process efficiency enhancement• Design new tariff structure (Ericsson CS-4 & CS-5.01) according to charging specification.• Good knowledge of support and supply processes.• Acceptance testing of nodes.• Interpret inputs received from Commercial Voice & Data team and translate them into one efficient & integrated plan & also coordinate internally in Technology/IT teams• Roadmap Analysis and provide feedback as per business requirement.• Coordinate with different Stakeholders to ensure product & service delivery on time.• E2E team coordination of service delivery by providing activity plan & resource engagement matrix. • Responsible for the technical solution of services based on Ericsson Charging System/BSCX ix features• Check & give feedback on technical feasibility and prepare plans with timeline.

Shenzhen, Guangdong, Cn

• Lead the whole Huawei MSD A&S team.• Ensure the fault-free operation and maximum service availability of IN (Intelligent Network) as well as VAS (SMSC/AAA/WAP) via regular proactive maintenance tasks and close network monitoring. • Perform IN nodes Operation and Maintenance tasks and routines according to documented procedures and processes. • Configure package, charging matrix for tariff management in IN, OCS, AAA system.• Provide timely solutions to day-to-day customer queries.• Escalated trouble tickets to R&D and analysis with R&D for resolution.• Participate in acceptance testing of newly introduced features or design. • Design solution according to customer requirements.• Programming, scripting, Database SQL solution and integration.• Participate in acceptance testing of newly introduced features or design. • Participate/Conduct in software & hardware upgrade or enhancement activities.• Maintain system and database by doing database backup and analyzing logs. • Provide expert suggestion & solution for VAS (SMSC/WAP/AAA/VMS) product.

Master'S Degree, Computer Science

B. Sc Engineering, Computer Science And Engineering