Md Shahed Pervez Email & Phone Number

Bmtf Gazipur

•Overall supervision and operation of the Factory including administration, Production Planning & Implementation of the Factory.• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.•Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.•Provide the information to the management for developing a strategic production plan and its implementation.•Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Dhaka, Bangladesh

• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.• Build and maintain relationships with department heads & vendors to make decisions regarding operational activity and strategic goals.• Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. •To ensure identifying and implementing process improvements that will maximize output and minimize costs.• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks.• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Dhaka, Bangladesh

•Rectify customer complaints related to QUBEE modems•Plan and assist in implementing LAN/WAN/MAN connectivity for corporate clients•Escalate issues to higher levels for advanced level support•Submit report to Higher Management for customers’ problems regarding various problems/tickets.•Update all firmware for all types of QUBEE modems for clients when required.•Good understanding of Crestal Billing Solution and working principle.

Dhaka, Bangladesh

• Maintaining door to door sale and developing relationships with existing customers in person and via telephone calls and emails.• After sale troubleshooting system and network problems and diagnosing and solving hardware or software faults.• Gathering market and customer information• Representing company at trade exhibitions & events .

Dhaka, Bangladesh

• Installing and configuring computer hardware operating systems and applications• Monitoring and maintaining computer systems and networks• Troubleshooting system and network problems and diagnosing and solving hardware or software faults• Replacing parts as required• Providing support, including procedural documentation and relevant reports• Setting up new users' accounts and profiles and dealing with password issues• Testing and evaluating new technology