Responsible to manage the standard adherence of the quality, safety, health and environment policies so as to comply with professional and regulations standards.

To manage an assessment on business viability partnership financially and technically. Conducting end-to-end the evaluation to suits company vision and mission. Translate planning into actual implementation by developing the operational guideline for accounting and technical usage.

Build business contacts and identify the requirement. Searching for the appropriate solution required and come up with the business proposal that suits customer needs. Business proposals not limit to technology but any solution required by the customers. In 2020, successfully sell waste disposal equipment to city municipal with upgraded option to supervision through IoT.

Identify and provide appropriate solution required by client to support their operation. The derive solution could be in-terms of genuinely or hybrid where appropriate. The end-to-end responsibility encompasses of technology GSM, UMTS, LTE and IMS Mobile Network Audits, Design and Network Performance Optimizations. in 2017, nearly win tender of Low Cost Routing for international call.

Identify and analyze the opportunities for cost improvement and revenue uplift within the company. Derive the right activities to achieve them and coordinate the execution towards achieving cost improvement goals established by the management.• Monitor and facilitate initiatives related to Network .• Organize regular dialogue with other division team to identify and assess potential cost improvement or revenue uplift areas.• Perform preview on Network yearly CAPEX and OPEX budget with respect to current initiatives to ensure the saving incorporated into the budget • Constant liaison with Finance team on financial reporting especially on tracking and analysis of CAPEX and OPEX utilization.• Perform analysis on Network spending trend vs traffic or project execution trend and establish key areas of cost improvement or revenue uplift• Constant review on the Annual Maintenance Contracts on the technical and commercial term to identify loopholes and potential cost optimization.• Identify and Track the movement of the unit cost for Network to consistently work on reduction or sustainable cost• Advise relevant pricing team on the reduction of identified unit cost for further incorporation in pricing plan• Identify potential areas for revenue uplift either as a result from costimprovement activities• Coordinate with other division on cost saving effort, target and recognition• Analyze potential areas or technology for further cost optimization either from internal resources or external• Establish a good networking with all relevant parties internally and externally that will support towards cost improvement

Service Quality Assurance on Core Network. Supervising at voice quality performance, broadband performance and value added service performance.• Formulate system improvement and adoption to existing environment. • Supervising key quality index performance on voice and broadband network. • Formulate Broadband and IP KPI related to multiple Core Network. • Formulate Voice KPI related to multi-vendor Core Network environment. • Formulate Value Added Services KPI accross multiple Service Network. • Certified Internet Protocol Engineer • Key person in IP (MPLS) monitoring while on its migration/development activites.• Spearhead improvement for the above services and provide offical reporting to senior management. • Recommend improvement on overall system from time-to-time. • Active Member in tender exercise to provide end-to-end insight of Service delivered to customer. • Leading in technical evaluation for a new system pre and post delivery.• Conduct due-diligence to evaluate systems.

Specialize in Voice Quality Assurance on Core Network. Looking at voice quality performance and value added service performance.• Formulate Voice KPI related to multi-vendor Core Network environment. • Formulate Value Added Services KPI accross multiple Service Network. • Supervising key quality index performance on voice.• Develop and managing service testing cases• Established report and standard. • Enforcement on improvement and control. • Active member in establishing milestone near-term plan in surveillance system.• Leading in technical evaluation for a new system pre and post delivery.

Focusing in developing and implementing business planning whilst exploring new compatible technology• Develop master plan for traffic management include Numbering, Routing and Signaling• Managing team members to produce yearly master plan. • Develop master plan for traffic management includes Numbering, Routing and Signaling. • Develop tender specification for Celcom's first Mobile Intelligent Network (MIN) to cater for long term and mid-term growth.• Organize workshop to consolidate inputs and proposed improvement for year to come. • Lead in Mobile Intelligent Network tender evaluation, site visit and implementation. • Lead in 'eye-bricking' on the Mobile Intelligent Network service capability and its service offering to market development group.• Managing project timeline.• Organize roadshow nationwide to create understanding and awareness.• Managing UAT for pre-commissioning of a system.• Managing project timeline and ensure the planning timeline is meet in accordance to quality requirement.• Managing vendors on coasting and negotiation.

Spearhead O&M Switch at East Part of Klang Valley for 8 months and then moves to Regional headquartes to overlook on Teletraffic and Routing for Central Region before move to Celcom.