Matt Sharpe Email and Phone Number
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At Capital One I focus on creating and leading user-centric solutions for small and middle market businesses (SMB) including integrated payments, cash management, receivables, and corporate solutions including API-driven and AI/ML-based data models. With over 15 years of experience in strategic design, user research, usability testing, and customer experience, I simplify complex processes and solve human problems across various domains and industries. Before joining Capital One, I led the largest digital transformation effort for missions at NASA, managing a cross-functional and design-led team that included products and data integrations for human spaceflight, planning software for mars rovers, and early R&D primarily in the spaces of big data and AR/VR. I understand the forces that have to come together to design great products AND great teams -- and how truly hard that is. With a Master’s Degree in HCI from Carnegie Mellon University, an MBA focused on strategy and organizational change, a BS in Computer Science, and working towards an ICF certification for coaching and organizational performance I understand how important it is to hear and bring perspectives together across business, product, tech and design if you plan to innovate and solve big problems.
Capital One
View- Website:
- capitalone.com
- Employees:
- 63917
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Director Of Design - Small And Middle Market Business SolutionsCapital OneMountain View, Ca, Us
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Director Of Design - Small And Middle Market Business PaymentsCapital One Feb 2023 - PresentMclean, Va, UsFocusing on payments at scale across our small business and commercial card products, including API driven solutions and AI/ML models supporting front and back stage cardability across buyers and suppliers.
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Director Of Design, Commercial Credit CardCapital One Nov 2021 - Feb 2023Mclean, Va, UsLead E2E experience strategy for Commercial Card Products collaborating cross-functionally to define longterm objectives, priorities, and design strategy from market analysis, research, workshops, concept designs, testing, and experience mapsLead, hire, grow, coach, and develop product design team to ensure alignment between the highest impact work and their professional growthLead Capital One's Strategic Design Community of Practice establishing a supportive community that is the practice field of our design process.As member of the Commercial Design Leadership team, I work to evolve and maintain a resilient design culture and processes for 50+ product design, research, and operations team
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Senior Manager, Design, B2B PaymentsCapital One Sep 2019 - Nov 2021Mclean, Va, UsI lead and managed end-to-end design teams across B2B Payments Experience platforms, Automated Receivables for Treasury Management, and horizontal Identity services growing to 7 direct reports and areas of responsibility.Lead cross-functional design across the product lifecycle from early ideation and research, wireframing and storyboarding, product validation and market fit, usability testing, service blueprints and journey maps, visual design, and change management for applications built in-house and fintech partnerships.As Manager for client-facing horizontal identity services, redesigned multi-factor authentication, enrollment, and personal settings, towards scaling across all 20+ Commercial applications while partnering with cyber security, product, tech, brand, communications, and legal.Became one of less than 200 internally certified professional coaches servicing the entirety of Capital One's employee population.
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Strategic AdvisorAltercall Jul 2024 - PresentLos Angeles, Ca, Us -
Member Of The Board Of AdvisorsTacit Aug 2018 - 2021San Francisco , Ca, UsTacit enables knowledge collaboration for industrial workers through AI and a voice driven UI. -
Group Fitness And Mobility InstructorAlkalign Nov 2015 - Aug 2020I taught classes and workshops targeted at increasing mobility and self-care and crafted an entirely new class format described as a "a therapeutic hour of myofascial release and stretching."
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Director Of Product DesignGreyrally Jan 2018 - Aug 2019Cryto-based marketplace startup. I worked closely with founders and engineering team on concept exploration, refining market fit, and launch feature prioritization in an application across the web and dark web. I created all design assets for the company turning rough wireframes into early feature designs, concept storyboards, engineering UI specifications, user site flows, and iconography. I supported prioritizing feature requests, capturing ideas, brainstorming, QA testing and bug reporting.
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Assistant Division Chief, Human Systems Integration DivisionNasa - National Aeronautics And Space Administration Oct 2015 - Aug 2019Washington, Dc, UsDirectly managed multiple portfolios with a team of up to 12 direct reports and 30 indirectlyEstablished strategic goals, project resource alignment, budget, written agreements, and prioritization with cross-functional stakeholders at executive levels across human spaceflight, Mars Rovers, and R&D programs including AI/AR and MLLead the largest digital transformation effort at NASA managing day-to-day operations of the HCI Group including ~60 internally developed web applications and API-driven data integrations across NASA’s mission communities. -
Human Computer Interaction (Hci) Group LeadNasa - National Aeronautics And Space Administration Oct 2013 - Mar 2017Washington, Dc, UsLead HCI Vision with a team of ~20 and managed special projects, which tended to have near-term deadlines, new engineering domains/user communities, or require the use of new technologies/languages. Scoped products and established cost estimates working cross-functionally to set expectations for the entire product lifecycle from initial research through deployment and hosting.PM for one of NASA’s first public iOS Apps (TLX); one of top 5 downloads for the Agency, and highlighted by Nielsen Norman.Lead Designer and PM for International Space Station Hazard system digital transformation, reducing search time from 2-3 days for six people to double-digit minutes.
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Deputy Manager, Exploration Information SystemsNasa - National Aeronautics And Space Administration Mar 2013 - Jul 2016Washington, Dc, Us
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Interaction Designer, User ResearcherNasa - National Aeronautics And Space Administration Nov 2007 - Feb 2013Washington, Dc, Us
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Yoga And Meditation Instructor, Assistant ManagerYoga Belly Oct 2010 - Oct 2013Mountain View, California, Us -
Software Engineer IiSaic Feb 2007 - Nov 2007Reston, Va, Us -
Software Engineer ISaic May 2004 - Feb 2007Reston, Va, Us
Matt Sharpe Skills
Matt Sharpe Education Details
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Carnegie Mellon UniversityHuman Computer Interaction -
Naval Postgraduate SchoolBusiness Management
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Virginia Military InstituteComputer Science
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Rutgers UniversityLeadership Coaching For Organizational Performance
Frequently Asked Questions about Matt Sharpe
What company does Matt Sharpe work for?
Matt Sharpe works for Capital One
What is Matt Sharpe's role at the current company?
Matt Sharpe's current role is Director of Design - Small and Middle Market Business Solutions.
What is Matt Sharpe's email address?
Matt Sharpe's email address is ma****@****ail.com
What is Matt Sharpe's direct phone number?
Matt Sharpe's direct phone number is +165052*****
What schools did Matt Sharpe attend?
Matt Sharpe attended Carnegie Mellon University, Naval Postgraduate School, Virginia Military Institute, Rutgers University.
What skills is Matt Sharpe known for?
Matt Sharpe has skills like Human Computer Interaction, Usability Testing, User Research, User Interface Design, User Experience, Heuristic Evaluation, User Centered Design, Usability, Interaction Design, Wireframes, Product Management, Quality Assurance.
Who are Matt Sharpe's colleagues?
Matt Sharpe's colleagues are Brooke Foley, Kimberly Owens, Hao Li, Olga Bogrova, Christopher Ferguson, Cams, Brian York, Dayle Bowen Eley.
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