Led successful delivery of complex FTTH projects for enterprise and SOHO clients, exceeding both timelineand quality expectations.Forged strong relationships: Regular meetings and joint visits established a deep understanding of clientneeds and facilitated seamless on-site collaboration.Optimized resource utilization: Proactive task prioritization and team allocation ensured efficient projectexecution within deadlines.Minimized delays: Prompt identification and resolution of operational issues maximized project efficiency.Elevated team capabilities: Weekly knowledge transfer sessions on new products and processes empowered the team and enhanced project delivery.Promoted informed decision-making: Prepared comprehensive dashboards, reports, and attendancetrackers for stakeholders.Cultivated skilled workforce: Managed internal training and client programs to ensure skill development and project alignment.National Impact: Successfully deployed broadband services in villas with COVID isolation members, adhering tostrict safety protocols and contributing to vital community connectivity during the pandemic.

Building Efficiency, Bridging GapsMastering KPI Optimization: Tracked and analyzed fixed fulfillment KPIs, pinpointing roadblocks andopportunities. Led cross-functional teams to implement improvements, streamlining project delivery.Empowering Partners: Designed and delivered training programs for new field partners, prepping them for diverse project aspects. Championed standardized processes, ensuring quality and consistency.Budget Guardian: Partnered with commercial and finance teams to monitor monthly budgets, optimizingresource allocation and maximizing cost efficiency.Collaboration Catalyst: Spearheaded joint surveys with rollout, operations, and partners, guaranteeingproject feasibility and smooth execution.Inventory Maestro: Managed stock levels of ONT, CPE, boxes, cables, and more, ensuring seamless project support.Safety Champion: Enforced Vodafone's health and safety compliance among subcontractors, prioritizing asecure environment for all activities.Quality Control Captain: Monitored subcontractors' adherence to Vodafone's standards, upholding a highlevel of project execution.Skilled and Versatile: Adept in KPI tracking, cross-functional collaboration, project management tools,training, budget management, vendor relations, inventory control, and safety compliance.

Exceeding Expectations, Driving GrowthSales Superstar: Shattered customer base and revenue targets for FTTH by 10%, propelling significantregional business expansion.Quality Champion: Rigorously upheld Home Connect Service & Assurance KPIs, securing a 95% customersatisfaction rating and delivering top-notch service.Relationship Architect: Built and nurtured positive connections with local authorities, ensuring smoothproject operations by navigating unforeseen challenges and escalations.Efficiency Guru: Optimized material and toolkit availability through constant review and analysis, slashingproject delays by 20% and minimizing inventory costs.Onboarding Ace: Streamlined contractor selection and onboarding, reducing project execution time by 10% through timely access to skilled partners.Productivity Powerhouse: Implemented manpower optimization strategies, boosting productivity by 15% and enhancing project efficiency.Strategic Visionary: Developed and executed a comprehensive project roadmap, aligning with businessobjectives and meeting deadlines with impeccable foresight.Team Catalyst: Fostered a collaborative atmosphere built on open communication and effective teamwork,driving the achievement of project milestones and deliverables.

Network Guardian: Protecting Enterprise ConnectionsCNOC Champion: Assured service quality and delivery for enterprise customers from the CNOC, upholding stellar performance and customer satisfaction. Think Fort Knox meets the friendliest service rep ever.Resource Alchemist: I maximized network utilization by juggling resources based on customer needs across Tata's wired and wireless network – never a megabyte left behind.Troubleshooting Ninja: Proactive problem-solving minimized downtime and kept enterprise networksrunning smoothly. Network hiccups? Vanquished before they even knew what hit them.Data Defender: Regular backups of all nodes secured critical data and ensured its unwavering integrity. No byte left unguarded!Customer Advocate: Promptly acknowledging, checking, and addressing customer concerns ensured fastresolution and happy faces. Think superhero hotline for network issues.Outages? Not on my watch! I swiftly escalated network disruptions to transmission and field teams,minimizing downtime and maximizing uptime.Performance Analyst Extraordinaire: Published reports like DSRs, MDSRs, BTS reports, and SLA reports toidentify improvement areas and slash outages – data-driven decisions for a rock-solid network.Roster Mastermind: Efficiently crafted monthly shift schedules for the team, ensuring optimal coverage and maximizing resource usage. Think Tetris master, but with people instead of blocks.Presentation Powerhouse: Monthly PPTs showcased the team's achievements and goals, highlighting keymetrics and improvement initiatives. Project Transparency Champion: Weekly Project Tracker reports kept higher management in the loop onproject status, milestones, and risks – no surprises, just results.CORE MPLS Network Guardian: Monitored and maintained Tata's PAN-India network for ultimate stabilityand reliability.Ticketing Tech Guru: Utilizing REMEDY and TSRM, I ensured incident management adhered to SLAs and KPIs –every issue tracked and conquered.

I have done apprentice at Zonta Technologies in RF Optimization of UMTS network.Visited Site locations and tested the network of GSM and WCDMA.It was a great learning experience.