Michael Standeford Email & Phone Number

Hudsonville, Michigan, United States

- Review P&L statements and determine areas to improve. - Evaluate client needs and complete all authorized work while maintaining a realistic expectation. - Hire and onboard new employees. - Create SOP’s and create yearly objectives to develop technicians and build a stronger team. - Network with area vendors to create brand awareness in the community.- Fix cars white the high toes level of customer service.

Traverse City, Michigan, United States

Okemos, Michigan, United States

Supervised staff by checking work against project expectations.Delegated assignments based on plans, project needs and knowledge of individualteam members.Maintained strong working knowledge of all aspects related to the project.

Grand Rapids, Michigan, United States

Capitalized on in customer up-sell opportunities resulting in increased revenues.Handled customer issues with confidence, using LEARN concept to provideeffective resolution.Coordinated between billing department and customers to resolve problems.

Grand Rapids, Michigan

Handled customer issues with confidence, using appropriate tactics to provideeffective resolution.Bolstered customer retention by creating and offering unique discount options andinspiring interest in new product lines.Surpassed sales goals through implementation of effective marketing strategies.Achievements in Motoring Award (2018), Most Improved Dealership (2018)

Grand Rapids, Michigan

As PM Manager on Duty, my duties involve overseeing each department throughout the hotel to keep operations up to speed. I make sure housekeeping is stocked with amenities and clean rooms. I assist front desk with check-in, PMS troubleshooting, and issues involving the bank. I work with maintenance department to keep pool on site functioning efficiently. I create daily task sheets for employees to complete for each shift to make sure time is used effectively. During the hotel's renovation I would create purchase orders for items we would need for when we reopened. I also worked with contracting supervisors to keep a schedule of the renovation timeline.

Greater Grand Rapids, Michigan Area

As a Loss Prevention Officer with AHC, I maintain a constant visual of the entire hotel property as to assure the safety of guests and associates. To make sure that this is maintained, I perform tours on a consistent basis both inside and outside the building, and make sure all hotel safety measurements are operational. I perform routine drills to ensure I know how to react in the case of an emergency. I am trained to perform first aid and CPR if ever there is a need. We also perform special security measures for celebrities who wish to be accommodated.

Greater Grand Rapids, Michigan Area

My main objective of Social Media Producer was to make sure that a campaign to raise awareness for our events was mapped out to give us the best possible turnouts. I would promote our website through various sponsors, make and set appointments to local radio/television, create content and modify design for the company website, and on occasion write press releases for news outlets. As the Event Coordinator, I was in charge of setting time for usage of location for the event GR’s Big Talent. I was in charge finding celebrity judges, finding volunteers, setting up auditions and creating a schedule for the auditions and final event. I assisted competitors understand the schedule, as to when there audition time was, where to go, and how long they had to perform.

Greater Grand Rapids, Michigan Area

As a Production Intern, I focused on the skills I would need to become a Producer. I would gather Connie and Curtis their morning prep sheets, review different subjects that would come up through the day to find relatable info for conversation on-air. I would prepare phone system for when we performed giveaways, perform internet searches for trending news articles that our listeners would appeal to. I would edit and modify segments in Adobe Audition to create show openings, promos, commercials for sponsors, and best of segments. I would set these into a schedule on NexGen Digital to fill in empty areas in the show. When not assisting with the Connie & Curtis Show on-air, I would add pages and articles to the Channel 95.7 website through WordPress and modify existing articles by other interns. I would also talk on-air when I was asked to take part.

Grand Rapids, Mi

As Valet, I was the first person to interact with guests. I would greet them appropriately and assist them with luggage, and parking the vehicle or showing them where to park. I would make sure vehicles were safely secured after parking them, and that no damage came to the vehicle. I would make luggage runs for guests and would also deliver amenities to rooms.

Allendale, Mi

Sports official for several intramural sports played on campus such as: Football, Softball, Floor Hockey, Volleyball, and Basketball. Maintained a fair field at all times. Payed attention to everything happening on the field to make the right calls when needed.

Grand Rapids, Mi

My duties as the Promotions Intern to work remotes and on-site events that various radio stations in GR would host. My work their included interacting with fans, assisting with contests, setup and tear down of equipment, and interviewing people. I would gather lists of sponsors and vendors that would be included in events and make sure they were still committed. When called upon, I would get involved in events hosted any station. When not being hands on, I was involved in High School Football; by means of doing online instant updates of scores and highlights of the scoring play. Other duties included interviewing head coaches for articles on the 96.1 ESPN webpage and performing optimal web searches to find any news on games that were missing information. We were responsible for making sure fans were getting up-to- date information on their teams. After football, I ended working on-air on 104.5 WSNX for experience. I would also find topics for conversation.

South Haven, Mi

Maintained all aspects of the course including greens, tees, roughs, fairways, and the driving range. Set pin locations that were both playable and challenging. Mowed various grass heights with triplex mowers and walk mowers. Followed proper etiquette of the golf course while players were in the immediate area.

Allendale, Mi

Promoted the Campus Special brand at Grand Valley State University. Focused on selling advertising to local area companies to create a stronger bond between the community and the university. Helped to incorporate the Campus 101 Lifestyle Guide Book at Grand Valley, and promote the company's new phone app, making all your college needs one click away!

Allendale, Michigan, United States

South Haven, Mi

Serviced golfers by bringing them carts and offering to secure clubs for them. Also gave golfers directions and rules of the course. Washed and serviced carts when returned from play. Picked range when needed and maintained water coolers on course regularly. Filled in for pro shop duties including operating the phone, sending groups out to play, serving alcohol, working the register, and selling golf merchandise.

Bachelor'S Degree, Broadcast Journalism

Activities and Societies: GVSU Intramural Officials Club

Business Administration And Management, General