Md Ubaidullah Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Worked under a transition project, responsible for the stabilization of the process.Responsible for downloading bank statements form the Bank of America website and allocation payment volumes to the team.Performing Cash applications with efficiency ensuring that no payment is unapplied or unidentified.Experienced in all types of cash applications which includes Ach, Cheque and Credit card payments.Handling calls & queries from the clients end regarding the details on all the payments applied.Ensuring research on unallocated/unidentified cash and route the details for the same to the relevant collector for them to request for remittance information.Connecting with the collections team to ensure all the payment received is applied with the correct remittance available.Responsible for training new team member in the cash application process.Responsible for preparing a daily report on all the applied, unapplied, and unidentified payments by EOD to present it to the management without miss.Experienced in handling and managing a team.

Kolkata, West Bengal, India

Worked in accounts receivables under cash applicationsPulling up the bank statement form the BOA website to collate the data for the payments received for the dayPreparing a report of all the applied & unapplied payments for the day.Responsible for applying cash with 100% accuracy.Handling calls form the collections team resolving the queries on the payment applications.

Kolkata Area, India

Experienced in the collections process.Responsible for pulling and maintaining the ageing report with regards to the payment details made by customerReaching out to the customer via calls and emails and requesting them to make payment before due date.Monitoring customer accounts for non-payments, delayed payments, and other irregularities, also update notes in the system.Working on a priority list of past due customers.Escalating delayed payments, non-payment issues timey and work on disputesExperienced as a customer service associate under health care domain handling inbound calls from the CSA team assisting them in resolving queries.Responsible for handling inbound calls for queries and complains from the end customer and assisting the customer with a resolution.

Kolkata

Experienced in accounts receivable responsible for handling inbound calls relating to complains and queries from the CSA onshore teamregarding payment discrepancies and delay in payment applicationsWorked in a telecommunication process responsible for processing wires and check refunds to the end customer for dis-connectedcustomersResponsible for pulling the bank report and collating data on the wires/ cheques payments received for the day and allocating the same to the teamExperienced in a manufacturing process in under cash applications processing wire, check and credit card payments in the Oracle ERPResponsible for calling the end customer to collect credit card information over secured calls for applying payment on the invoicesvia credit card paymentsPreparing and maintaining the EOD report on the calls attended and the applied/unapplied payments daily basis.

Bachelor Of Commerce - Bcom, Accounting And Finance

B.Com, B.Com