• Participated in merchandising and floor moves based on changes, business needs and trends• Provided guests an authentic experience by educating through personal product use and knowledge• Performed daily tasks including stocking, creating merchandise displays, remerchandising, transferring merchandise, inventory control, and processing transactions• Built and maintained strong guest relationships to ensure maximum productivity

Cozey is Canada’s first sofa-in-a-box that is completely modular, tool-free and shipped directly to doors across the country. Cozey was introduced to Canadians in June 2020 selling strictly through its e-commerce and offering an effortless customer experience.I worked with the CEO to help with their online content strategy and digital marketing campaigns. Some highlights:• Increased sales revenues from June to August using Facebook Ads, SEO, Google AdWords, organic social media, blogging and influencer marketing. • Helped building Cozey’s brand identity and guided the company through the launch

Oat & Mill is a start-up frozen desserts manufacturer that churns their in-house developed oat cream into a uniquely rich parlour style ice cream without dairy. I worked with the CEO to develop a marketing strategy and increase its brand awareness through event promotions. I managed and coordinated over 8 B2C and B2B tradeshows and festivals through Ontario and Quebec. Some highlights:• Developed production schedules and extensively analyzed material costs to increase margin and quality of outputs by 43%• Established and fostered client relationships between consumers, parlour shops owner and grocery store managers at B2B and B2C trade shows

The Telfer School of Management is the business faculty of the University of Ottawa. I worked within the marketing team to execute Telfer’s marketing strategy, position Telfer as a world-class educational institution and participate in content creation activities. I worked under the Director of Marketing and Communications to help Engage with key stakeholders to ensure that all content is in line with the Telfer brand. I participated in the execution of digital marketing campaigns through Facebook Ads and Google AdWords. Also, I managed the online Telfer store resulting in over $3,000 in revenues. Highlights• Increased impressions by 41% on social media.• Created over 100+ social media posts and 10+ articles of content to empowered brand awareness with current and future students.• Developed chatbots for Facebook Messenger to attract subscribers, and capture leads.

The Promotional Team was introduced on the University of Ottawa's campus to promote student life activities and increase awareness for sports games and various events across all faculties.I was responsible for supervising 4 part-time student employees and I was accountable for creating and overseeing the schedule. On a daily basis, we engaged with students giving promotional items, discounts or information packages.

I worked under the supervision of the Marketing Agent to help with the Women’s Soccer National Championship marketing implementation plan for branding, sponsorship, prizes, social media and advertising strategy. Highlights• Assisted in raising over $35,000 in partnership through local businesses and school partners.• Named Project Lead for building a Promotional Team

Assisted the Marketing and Communication Officer by providing support in organizing a promotional team, taking part in promotional activities, ticket sales campaigns, varsity sports promotions, distribution of promotional material and content creation.

Inspected premises to identify infestation source and extent of damage to property, wall, or roof porosity and access to infested locations. I resolved day-to-day client concerns and satisfying specific customer needs while maintaining a prominent client base due to strong customer service.