Michael Dubsky, Mba Email & Phone Number

Nashville, Tn, Us

Marlborough, Ma, Us

Define product plans for enterprise and consumer-facing applications, ensuring they are calibrated against both Corporate objectives and stakeholder requirements. Assess customer implementation practices and projects to ensure satisfactory solution and service delivery. Lead and mentor Product Management and Customer Implementation teams using TQM standards, best practices and methodology. Executive sponsor for Agile - Scrum framework.

Member of Senior Leadership team, serving as Senior Consultant to COO/President and CEO. Assess and provide recommendations to successfully re-calibrate pandemic-impacted operations, project management and product management offices including Agile practice, solution delivery and vendor partnerships. Re-align Agile model and initiatives to Corporate and strategic objectives. Manage and own Product Office responsibilities, including Product Office Management and Product Owner for contact center platform. Improve scrum board and conduct scrum ceremonies for Product Office, including epic prioritization, scrum lifecycle, scrum standups. Managed stalled product feature delivery project thru functional assessment, validation, limited release(pilot) to full roll-out with total customer satisfaction. Mentor project stakeholders in Agile and drive project accountability across siloed teams. Delivered as-is modeling and actionable recommendations to optimize web site and Marketing.

Los Angeles, California, Us

Member of Senior Leadership team. As Product Owner, Unit4 Financials ERP with (Sabre) CentralCommand Travel Back-Office. Successfully deliver complex full ERP roll-out which was previously over budget and behind schedule. Collaborate with project team to drive results and complete project with successful roll-out. Implement Scrum project framework using Rally / Agile Central. Deliver product cost analysis. Gauge ongoing operational efficiencies against business requirements and related KPIs.As System Administrator, maintain ERP system to daily operational uptime requirements via detailed quality checks. Apply system changes and configure system for optimal performance. Automate manual steps and procedures. Build and analyze system reports. Present findings to CEO and Senior Leader peers. Write and maintain system documentation. Deliver end-user support. Train and mentor end-users.

New York, Ny, Us

Central Command Travel ERP/Back-Office system administrator overseeing multiple market configurations. Design/Re-design system solutions. Configure change prototypes for review and testing. Implement and validate system changes approved for Production. Collaborate with product and project teams, vendor and internal stakeholders to design, test and promote system changes using Scrum methodology. Write test plans and deliver validation testing. Design custom system reports and MS SQL data queries. Monitor system performance. Troubleshoot and resolve system issues.Re-define existing product support procedures and obtain buy-in from cross functional team leads. Drive external partners to deliver system and interface enhancements. Design and deliver operational/procedural, technical and functional system documentation. Owned vendor support procedures and drove vendor service level improvement.Founding member of the Arkansas Blue Box Council forum for remote AMEX employees.

International, Global, Oo

Using both Scrum and Waterfall methodologies, successfully lead and complete dozens of full and partial customer ERP implementations and software version uplifts. Lead customers thru all phases: requirements gathering, solution design, solution build, customer training, build/prototype acceptance, go-live and post go-live support across functional modules: Financials, Travel, Expense Ledger, Budgeting and Procurement.Complete ad hoc work-for-hire assignments of varying scope at system, module and submodule levels. Deliver system optimization consulting, related project deliverables requiring system configuration assessment against business requirements, collaboration with client and partner teams, functional training and management presentations. Provide customers with related project, product and technical reference, end-user training documentation and process maps. Conduct system testing to customer expectation and sign-off. Deliver industry best-practice consulting.

Madrid, Es

Launch first partner ecosystem program for technology partnerships. Design and deploy partner ecosystem resources for both internal and external stakeholders. Position and represent technology partnerships within the organization. Conducted targeted promotional campaigns for external solutions within partner ecosystem. Serve as ISO Quality leader within department.

Madrid, Es

Own, manage and position numerous system interface products simultaneously – from product concept to launch. Successfully sunset legacy software used by dozens of customers saving Company over $500K. Conduct focused, market-specific product and product use analysis at multiple levels – customer, partner and competition. Define product requirements based on user feedback – i.e. surveys, focus groups. Prepare functional specifications and use cases. Populate and maintain product enhancement pipeline. Drive development efforts for pending enhancements. Conduct or monitor enhancement validation. Identify, assign and evaluate product support workgroups. Deliver product demonstrations – remotely, in-person and at industry events. Assist sales and marketing managers, as needed. Drive and evaluate promotional marketing campaigns. Serve as ISO Quality leader within department.

Madrid, Es

-Provide application interface recommendations for travel technology partnership opportunities-Provide consultative services on the travel technology marketplace to internal and external customers-Maintain internal, external resources dedicated to travel technology partnerships-Provide external software developers and partners with consultative application design and interface analysis-Represent the travel technology partner customer segment within internal organizational initiatives

Cleveland, Oh, Us

Identify, negotiate, close and support business partnerships for online marketing initiatives. Manage B2B/B2C marketing campaigns across multiple channels. Compile, write and present business requirements and functional specifications to software development team. Manage internal software development projects and conduct functional validation. Design and analyze web analytics reports for multiple web sites and propose strategies. Prepare and present analytical decision support to Senior Management. Identify internal operational constraints and implement corrective action.

Mba, Electronic Commerce

Bba, Business Management And Finance