Michael Duerr Email & Phone Number

New York, NY, US

New York, New York

• Serve as the main point of contact for Latin America, United States, and Canada regions on the Functional Support team.
• Partner with local HR users, product owners, and technical support team on a regular basis to troubleshoot, test, and suggest enhancements to our system portfolio.
• Provide Ad-Hoc training support for systems within our portfolio as well as for process related requests.
• Resolve both incident and request tickets to ensure smooth day-to-day operations, as well as… Show more
• Resolve both incident and request tickets to ensure smooth day-to-day operations, as well as to gather feedback for future training and enhancement. Show less

New York, New York

New York, New York

• Served as main point-of-contact for clients in multiple agencies within the Publicis Health brand for HRIS (PeopleSoft, Taleo, and other in-house developed systems) and related system transactions.
• Created and maintained ad-hoc and scheduled reporting, HR Metrics Dashboard for leadership, and audits both as-needed and scheduled in order to ensure compliance.
• Acted as main control for system access to multiple HR systems.
• Developed and maintained our performance management… Show more
• Developed and maintained our performance management system, including process flow, system interface maintenance, and troubleshooting for entire Publicis Health organization.
• Assisted compensation department with surveys, salary banding, short-term and long-term incentive program administration and reporting. Show less

• Facilitated transition and knowledge transfer for Global Mobility, Global Benefits, and Global Pension programs.
• Encouraged greater global connectivity by supporting the expansion of inter-company social media and recognition programs.
• Responsible for preparation, analysis and delivery of all HR metrics including both scheduled reports as well as reports on an ad-hoc basis for specific needs/initiatives (turnover analysis, performance management.
• Served as… Show more
• Served as liaison between global HR team and HQ technical support for all PeopleSoft related inquiries. Show less

• Managed global transfers and all tasks related to living expenses, relocation and working with tax providers.
• Acted as subject matter expert for global transition from the proprietary HRIS system to Target’s standard of PeopleSoft in over 20 locations creating a single source of truth for employee information company-wide.
• Created and implemented new global recognition programs in line with HQ.

• Served as manager for TSS Global’s HRIS system, responsible for data integrity of up to 1,500 global employee profiles.
• Managed global pension programs for Europe and Asia with responsibilities including calculating and making payments.
• Assumed a greater role in global mobility including an overhaul of current practice and establishment of a global policy.

• Assisted Director of HR with global mobility related tasks.
• Worked with Manager of HR to improve current in-house intern program.
• Performed various generalist roles throughout HR.
• Worked with web developer to design initial HRIS system as an end-user consultant.

• Served as a company trainer for new employees from 2004 – 2006.
• Gained valuable experience in people skills and client relations.

Bachelor'S Degree, Psychology

Activities and Societies: The Plague humor magazine - writer, editor

Education record

Activities and Societies: Science Club Chess Club