Senior Cyber Security Analyst
Current
Sep 2022 - Present
AeroLeads people directory · profile
Michael Duncan Email & Phone Number
Senior Cyber Security Analyst
at
The Very Group
1 work email found
@theverygroup.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Cyber Security Analyst
Location
Liverpool, England, United Kingdom
Who is Michael Duncan? Overview
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Quick answer
Michael Duncan is listed as Senior Cyber Security Analyst at The Very Group, based in Liverpool, England, United Kingdom. AeroLeads shows a work email signal at theverygroup.com and a matched LinkedIn profile for Michael Duncan.
Michael Duncan previously worked as Cyber Security Analyst at The Very Group and IT Service Operations Manager at Shop Direct. Michael Duncan holds It, History, Design Technology, Science, English, Mathematics. from Manor High School.
Company email context
Email format at The Very Group
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{first}.{last}@theverygroup.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Duncan. Compare company email patterns before reaching out.
Profile bio
About Michael Duncan
Michael Duncan is a Senior Cyber Security Analyst at The Very Group. He possess expertise in customer experience, test planning, contact centers, system testing, process improvement and 31 more skills.
Listed skills include Customer Experience, Test Planning, Contact Centers, System Testing, and 32 others.
Current workplace
Michael Duncan's current company
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9 roles · 17 years
Michael Duncan work experience
A career timeline built from the work history available for this profile.
Cyber Security Analyst
It Service Operations Manager
Dec 2016 - Jan 2020
Information Technology Quality Assurance
Mar 2015 - Dec 2016
Subject Matter Expert - Contact Centres
Serco
Lead test analyst for IPCC deployment into large scale contact centre enviroment. Test document design and implementation. Process and test documentation. User acceptance and functional testing. Pre and post implementation regression testing.
May 2014 - Feb 2015
Systems & Service Specialist
Serco
•Configuration and administration of the systems and services supporting operations throughout the retail and financial services areas of Shop Direct.•Coordination of work requiring 3rd party supplier activities including changes in support of BAU and project delivery as well as fault management.•Provide analytical input and best practice recommendations for configuration of operations systems and services to deliver business change in an effective and efficient manor driving cost reductions and improving revenue streams.•Delivery of BAU and project change programmes involving operations systems & services.
May 2014 - Feb 2015
Arg Co-Ordinator
ARG Co-ordinator role involves, creating approving and amending of customer facing letters to the sum of £4.7million/pa.Challenging changes, seeking approval from relevant department owners, ensuring letters are compliant with all FS and DSR regulations.
Aug 2010 - Aug 2012
Subject Matter Expert - Contact Centres / Arg Co-Ordinator
SME: Planning, testing and implementation of contact centre system changes. ARG: Create, ammend, and deletion of contact centre ARG letters for both FS and CC.
Aug 2010 - Aug 2011
Customer Services
Responsible for dealing with customer querys regarding missing parts, faulty, dangerous, and damaged goods.Upholstery, Electrical Aftercare, Multi Parts, Multibox.
2010 - 2011
~1 yr
1 education record
Michael Duncan education
-
Manor High School
FAQ
Frequently asked questions about Michael Duncan
Quick answers generated from the profile data available on this page.
What company does Michael Duncan work for?
Michael Duncan works for The Very Group.
What is Michael Duncan's role at The Very Group?
Michael Duncan is listed as Senior Cyber Security Analyst at The Very Group.
What is Michael Duncan's email address?
AeroLeads has found 1 work email signal at @theverygroup.com for Michael Duncan at The Very Group.
Where is Michael Duncan based?
Michael Duncan is based in Liverpool, England, United Kingdom while working with The Very Group.
What companies has Michael Duncan worked for?
Michael Duncan has worked for The Very Group, Shop Direct, Serco, and Shop Direct Group.
How can I contact Michael Duncan?
You can use AeroLeads to view verified contact signals for Michael Duncan at The Very Group, including work email, phone, and LinkedIn data when available.
What schools did Michael Duncan attend?
Michael Duncan holds It, History, Design Technology, Science, English, Mathematics. from Manor High School.
What skills is Michael Duncan known for?
Michael Duncan is listed with skills including Customer Experience, Test Planning, Contact Centers, System Testing, Process Improvement, Business Case, Crm, and Project Delivery.
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