Marcus Dunn

Marcus Dunn Email and Phone Number

Product Manager at ESL @ ESL Federal Credit Union
Marcus Dunn's Location
Rochester, New York, United States, United States
Marcus Dunn's Contact Details
About Marcus Dunn

I am a Master of Science recipient from Simon Graduate School of Business and am currently a Product Manager at ESL Federal Credit Union

Marcus Dunn's Current Company Details
ESL Federal Credit Union

Esl Federal Credit Union

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Product Manager at ESL
Marcus Dunn Work Experience Details
  • Esl Federal Credit Union
    Product Manager
    Esl Federal Credit Union Sep 2021 - Present
    Rochester, Ny, Us
  • Five Star Bank
    Product Manager
    Five Star Bank Sep 2018 - Sep 2021
    Warsaw, Ny, Us
  • Five Star Bank
    Certified Personal Banker
    Five Star Bank Aug 2015 - Sep 2018
    Warsaw, Ny, Us
    Primarily responsible for managing customers experience by identifying needs, providing service, recommending products, and referring to specialized services offered at Five Star Bank.Also an active participant in securing capital for small business clients and originating home loans for consumer clients.Trained and active in consumer bank teller operations in order to handle the customer experience from start to finish
  • Swan Dive
    Security Officer
    Swan Dive Aug 2018 - Sep 2021
  • Armor Security
    Security Officer
    Armor Security May 2015 - Aug 2018
    Securing property and ensuring a safe habitable environment for clients
  • Bank Of America
    Personal Banker
    Bank Of America Feb 2014 - Aug 2015
    Charlotte, Nc, Us
    Primarily responsible for offering and selling financial products and services to both consumer and small business clientsWorking with clients on a daily basis to build and deepen relationships by uncovering needs and producing optimal solutions to meet those needsPartnering with Bank of America Specialists in order to serve the client's banking, small business, mortgage and investment needsProactively creating excellent customer service experiences on a daily basis
  • New York Life Insurance Company
    Agent
    New York Life Insurance Company Oct 2013 - Feb 2014
    Specializing in dealing with young professionals who are looking to pay off their student loan debt without making extra payments while concurrently building an asset base. And, helping young families protect their acquired assets while saving cash for the future.Skills gather at New York Life Insurance Company include: financial needs analysis, new customer relationship building, and customer service.
  • Firth Rixson
    Sales Graduate Development Program
    Firth Rixson Jul 2011 - Apr 2013
    Sheffield, South Yorkshire, Gb
    Highlights as a Customer Service Representative:Managed multimillion dollar accounts for the premiere aerospace engineering firms in the world. Attended daily operations meetings to learn about the Theory of Constraints in a real world manufacturing environment.Identified bottlenecks, resolved them, and communicated challenges to customers in order to exceed expectations. Developed EOQ models, ran meetings, and tracked progress as leader of a Cost Savings Initiative.Highlights as an Estimator:Communicated with the majority of our Field Sales Managers, Plant Sales Managers, and Raw Material Procurement Specialists. Developed more quantitative and excel based skills that are vital since I had to prepare daily reports communicating all open quotes sent to customers and all requests for quote to be sent to customers.Seeing the market as an integral part of the sale allowed me to observe and understand how market forces affect a seller in a business to business market.In both of these positions I handled accounts and created bids for the premier aerospace companies in the world. These companies include: General Electric, Rolls Royce, Pratt & Whitney and Unison Engine Components.Highlights as Raw Materials Buyer:Developed supply chain management skills at the front end of an industrial manufacturing process Balanced the plant's need for material with a strict raw material budget.Tracked amount of purchased material with no demand from MRP and reduced the amount of unused inventory by approximately $800,000 over four months.
  • Simon Graduate School Of Business, University Of Rochester
    Master Of Science Candidate
    Simon Graduate School Of Business, University Of Rochester Jul 2010 - Jun 2011
    Rochester, New York, Us
    I am currently pursuing a Master of Science degree in Business Administration with a concentration in General Management.
  • U.S. Department Of Homeland Security, Transportation Security Administration
    Transportation Security Officer
    U.S. Department Of Homeland Security, Transportation Security Administration Jan 2008 - Jul 2010
    Arlington, Virginia, Us
    I used the latest tools in detection technology to screen the accessible property of passengers leaving McCarran International Airport. I was also responsible for conducting screening of the actual passengers. Effectively screening the passengers involves a certain level of personal engagement; so during my time with the federal government, I took part in many training classes in order to enhance my abilities to interact with the traveling public and unfamiliar people in general.
  • Lucky Brand Jeans
    Sales Associate
    Lucky Brand Jeans Mar 2007 - Nov 2007
    New York, Ny, Us
    I developed relationships with numerous clients in order to help them meet their fashion needs. During my time with Lucky Brand Jeans I became a "Denim Expert" and an expert on the rest of the fashion products our company offered. Never thinking of a person as a customer and instead as a client was taught as well. I also gained valuable experience as a cashier.
  • Eldorado High School
    Drum Technician
    Eldorado High School Sep 2005 - Dec 2006
    I volunteered in the fall of 2005 and was paid, as a member of the staff, in the fall of 2006 to teach high school students how to be effective marching percussionist. This experience included teaching the basic fundamentals of playing their instruments, helping them learn and memorize their parts for their performance show, and ensuring they were able to perform their show at a superior level. After they learned the music, I also had to teach them how to march with a drum effectively and to march with almost 100 other people on the field with them. Another important part of this experience was to evaluate the instruction I was giving and compare it with the performance of my students to gauge my effectiveness as a leader. This was a rich experience that taught me invaluable lessons in managing and team leading. Planning, organizing, leading, and controlling were vital parts of my successful performance at this position.
  • Alexis Park Resort
    Banquet Porter
    Alexis Park Resort Feb 2006 - Jul 2006
    Las Vegas, Nevada, Us
    At Alexis Park Resort, I was mainly responsible for ensuring that banquet rooms were set up to meet the needs of our clients. Our clients ranged from corporations to high schools, so we had to set up everything from business conferences to high school dances. The main skills I acquired from this experience were time management, resource allocation, and customer service. As a small team of porters we had to know where our supplies were, retrieve and set them up on time, and be sensitive to the needs of our client. Although we were led by our supervisor our input was weighted and considered.

Marcus Dunn Skills

Leadership Customer Service Training Management Team Leadership Microsoft Office Microsoft Excel Sales Budgets Strategy Visual Manufacturing Security Clearance Program Management Leadership Development Percussion Performance Purchasing Vantage Estimating Marketing Ms Office Suite

Marcus Dunn Education Details

  • University Of Rochester - Simon Business School
    University Of Rochester - Simon Business School
    General Management
  • Unlv Lee Business School
    Unlv Lee Business School
    Business Administration - Management

Frequently Asked Questions about Marcus Dunn

What company does Marcus Dunn work for?

Marcus Dunn works for Esl Federal Credit Union

What is Marcus Dunn's role at the current company?

Marcus Dunn's current role is Product Manager at ESL.

What is Marcus Dunn's email address?

Marcus Dunn's email address is ma****@****ter.edu

What is Marcus Dunn's direct phone number?

Marcus Dunn's direct phone number is +158523*****

What schools did Marcus Dunn attend?

Marcus Dunn attended University Of Rochester - Simon Business School, Unlv Lee Business School.

What skills is Marcus Dunn known for?

Marcus Dunn has skills like Leadership, Customer Service, Training, Management, Team Leadership, Microsoft Office, Microsoft Excel, Sales, Budgets, Strategy, Visual Manufacturing, Security Clearance.

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