Serving the Professional Services industry in a variety of transformation management roles including General Program/Project Management, Law Firm Real Estate Advisory and Program Management, Technology Assessment/Project Management and Outsourcing Advisory and Transition Management.

As a Consultant with ESC, I provide Management Consulting and Advisory Services to Non-profit and charitable organizations throughout Chicagoland. I specialize in Fund Development, Board Development and Strategic Planning. I have the pleasure of working with a team of consultants with Executive and Senior Leadership experience in many different industries. Together we focus on:* Listening, research, analysis, and observations as we gather information, steward activities, and create plans that lead to positive, lasting change consistent with our client’s goals and aspirations.* Broad and in-depth analysis of our client’s existing practices to identify problems and opportunities,options for solutions, and actions for improvement.* Insightful advice based on deep expertise and specialized skills to nonprofit and public agencyclients to create value, improve performance, and maximize sustainability.Effective November, 2022, I also serve on the Fund & Friend Development Executive Council providing strategic support to development efforts within ESC.

As a Senior Advisor with Unbiased Consulting, I provide independent, professional consulting services to Law Firms and Law Departments, specializing in the area of Real Estate advisory and Program Management covering all aspects of lease As a Senior Advisor with Unbiased Consulting, I provide independent, professional consulting services to Law Firms and Law Departments, specializing in the area of Real Estate advisory and Program Management covering all aspects of lease negotiations, design, construction, and move projects. , design, construction, and move projects. UNBIASED consultants help law firms and law departments improve client service delivery, enhance business operations and leverage technology solutions.

As a member of the PMO Project Management Team I play a strategic role in the implementation of the Baker McKenzie transformation of its Global Professional & Business Services (PBS) functions focused on improving the efficiency and effectiveness of how the firm delivers services to their clients.

Led a $2.5 M expansion and remodel of the London Office and negotiation of new Washington DC office space. Efforts included new considerations in light of the Pandemic including long-term impact of remote work, technology and design.Responsible for special projects including planning around the COVID pandemic, Return to the Office and future remote working.

Responsibilities have covered all aspects of General Office Management, Technology, eDiscovery, Records Management, Strategic Projects, Design/Construction, Facilities, Library and management of outsourced services.Led various departments in opening the London (2011), San Francisco (2013) and Singapore (2016) offices. Developed a "play-book" for opening new offices which serves as the primary resource for detailed information and process required to launch all aspects of services in a new region.Executed new and amended lease agreements in the Los Angeles (2014 and 2017), DC (2015), Chicago (2015), New York (2016), Singapore (2016) and London (2019). Currently working with firm management on the renegotiation of the DC Office lease.Directed all phases of build outs and remodeling of the Chicago ($11 M), New York ($2.5 M), Los Angeles ($2.3M), San Francisco ($1 M), DC ($1 M), and Singapore ($150,000) offices. Currently leading a $2.5 M expansion and remodel of the London Office. All projects came in under budget and within the program schedule.Negotiated and directed firmwide outsourcing of facilities, hospitality, duplicating, mailroom and reception services to Ricoh. Contracts include service level agreements with financial penalties for non-compliance. Services consistently receive an excellent rating by attorneys and staff at good value to firm.Developed the firmwide Business Continuity Plans including Pandemic plan which provided for a smooth transition to Work from Home during the recent COVID-19 pandemic.Performed strategic assessment of Litigation Support services leading to development of the eDiscovery department and restructuring of services including outsourcing all software, storage and processing services while enhancing technology and quality via Service Level Agreements. Developed the Information Governance and Records functions including negotiation of a new storage contract realizing significant savings.

As the Director of Information Services, I was accountable for all Information Systems functions within a Law Firm including strategic and tactical planning, implementing IS initiatives that support the Firm's strategic goals, and development of the information systems team. Details include: - Participated as the key driver of the strategic planning process for the Firm as it relates to IS - Developed and managed strategic IS plans in support of the overall Firm business strategy - Provided responsive guidance, education and service to the Firm concerning IS issues and trends in the IS and legal industries - Developed and reviewed budgets for and from IS department divisions and ensured they comply with stated goals, guidelines, and objectives - Maintained an appropriate IS organizational structure capable of supporting the information needs of the Firm - Worked with the Managing Director to define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users. - Established and maintained regular written and in-person communications with the Firm’s executives, department heads, and end users regarding pertinent IS activities - Drove “culture” of executing critical/strategic projects on quality, on time, and on budget - Developed business case justifications and cost/benefit analyses for IS spending and initiatives - Managed IS team, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions

Consulting and project management for implementation of Accounting systems in middle market companies.Worked with development team to create a new cost accounting system and conducted pilot testing and implementation of the new systems for middle market clients.

Managed Chicago network services for all professional and administrative employees including integrated services to over 1300 Mac and PC-based clients.Supervised 15 employees in a variety of internal information systems projects including remote access, business productivity and adoption of firm-wide email.

Managed all technical aspects of the Ernst and Young consolidation of three Chicago locations into the Sears Tower including moving 45 business groups and 12 department networks.Supervised up to 50 staff members and consultants in implementing a full complement of network services at the new location. Systems included support for office sharing or "hoteling" of office space in the new location.Provided strategic management, technical guidelines and implementation of a state-of-the-art network including support for PC and Mac systems.Supervised vendor negotiations and secured contracts which resulted in savings of over $1 million in products and services. These negotiations included one of the first outsourcing contracts in Chicago for technical support of the new Sears Tower network.

Co-founded the Microcomputer consulting group within the Entrepreneurial Services department at Ernst & Young growing services to over $1 million in fees. Provided business consulting and financial systems development for middle-market companies and business units of Fortune 1000 companies.Managed audit and accounting engagements for a variety of clients in manufacturing and various service industries.

Served on audit engagements of several large clients leading to supervisory roles on key SEC engagements and special projects.Developed role in Professional Information Systems by combining systems and auditing skills to provide support, training and technical strategies for client engagement teams.