Matt Waggoner Email & Phone Number

Developed comprehensive quality control documentation and process to align with company, industry, and federal compliance standards. Standardized technical processes and ensured customer deployments were in compliance with updated standards. Identified technical inefficiencies and implemented cross-departmental strategies to streamline policies and.

Provided support to PACS Administrators and Radiology Departments across the United States. Quickly and effectively identified and resolved problems and issues that were communicated via phone or email. Tracked and documented all customer concerns, questions, requests, work accomplished, and issue resolutions in a timely manner. Worked to find solutions to.

Led a team of installation technicians, overseeing the planning, coordination, and execution of installations at customer sites. Managed all aspects of the installation process, including resource allocation, scheduling, and logistics, to ensure smooth and efficient installations. Implemented best practices and standard operating procedures (SOPs) to.

Designed, implemented, and managed network infrastructure, including LAN, WAN, and wireless networks, to ensure high availability, performance, and security. Conducted network assessments, analyzed requirements, and developed comprehensive network designs and configurations. Collaborated with cross-functional teams, vendors, and stakeholders to ensure.