Ashley Mead Email & Phone Number

Rosesale Elementary

Beaverton, Oregon, United States

Kinnaman Elementary School

Graduate Student in Oregon State's Master of Education in Clinically Based Elementary Education.

Kinnaman Elementary

United States

• Drove new business by establishing strategic partnerships and providing exceptional customer service resulting in improved conversion of online sales leads from 12% to over 60%. • Acted as Escrow Coordinator in addition to Internet Sales Specialist duties. Successfully coordinatedthe close of escrow on over 200 homes while keeping the online conversion at over 60%. Trained incoming Escrow Coordinator.• Managed company’s CRM (Marketing Studio) for two markets resulting in demonstrably increased marketing reach and lower fall-through of new client leads.• Trained sales agents on best practices for how to operate within the CRM including how it communicates with other tools within the company.• Created and implemented best practices for virtual tour marketing practices and trained the sales team on the same resulting in a substantial increase in conversions from virtual appointments.• Managed Oregon and Southwest Washington brokerages with the assistance of the principal and managing Brokers resulting in brokerage, individual broker licenses, Realtor association and MLS dues being paid on time as well as all changes in real estate law being put into practice by all departments throughout the company.• Lead internal sales tool management, implementation, and training at the division level. Responsibilities included training all new sales agents and internal staff on best practices, managingsales documents, and coordinating with regional processing center for new community set ups.• Supported VP of sales and marketing in land book generation by performing market research andgenerating market analytics.• Member of the Customer Experience Improvement Committee tasked with reviewing customer feedback through various channels to maintain and improve customer satisfaction in every process

Portland, Oregon

• Leveraged experience training and mentoring dozens of brokers to implement D.R. Horton’s West Region internal sales tool training manual used today.• Supervised Washington Department of Licensing audit in 2018. Leveraged direct audit experience to pitch and lead an internal overhaul of Washington Brokerages processes for supervising new brokers and managing escrow backlog to ensure full, efficient, and traceable compliance moving forward.• Created and revised Sales Policies and Procedures for Oregon and South Washington Brokerages.• Trained, mentored, and delegated tasks to incoming escrow coordinators, sales and marketingcoordinators, and front desk coordinators.• Planned and coordinated department and company-wide events for training, team building, and milestone celebrations. Maintained budgets and managed vendor base resulting in events coming in under budget. • Represented the division at regional meetings to provide feedback on internal communications and programs.• Implemented lot sign ordering process, managed signage vendor base, and designed new lot signssaving the division 30% in the marketing budget before handing off these duties.• Vetted, selected, and managed photographers on site to ensure high quality stream of content to support online marketing efforts.

• Simplified division accounts payable processes while coordinating with regional processing center and corporate accounting contacts resulting in demonstrably more accounts being paid on time each month and fewer late fees incurred.• Streamlined new vendor setups and orientations resulting in material decrease in vendor payment times.• Managed project schedules for the land development team through Microsoft Project.• Maintained bond report.• Managed the schedules and communications of division executive team. Prepared reports and documents for meetings. Coordinated travel arrangements and prioritized phone calls.• Promoted within five-months as a result of exceeding goals and supporting company culture.

Portland, Oregon

• Supported accounts in default in implementing payment plans for overdue HOA dues for over 400 separate HOA organizations throughout the states of Oregon and Washington.• Located and pursued delinquent HOA dues through skip traces which resulted in tens of thousands in overdue funds through garnishment returned to clients.

Exercise Sports Science And Athletic Training

Activities and Societies: Oregon State University Marching BandStudied Sports Science and Sports Medicine with a focus in Pre-Physical.

Bachelor Of Science (B.S.), Arts And Letters/Liberal Studies

Completed Bachelor's of Science degree in Arts and Letters with a focus in English Literature and Music, as well as a minor in Elementary.

Master Of Arts - Ma, Elementary Education And Teaching

Master Of Arts - Ma, Elementary Education And Teaching