- On the day wedding coordination.- Ensuring all details match client requests.- Managing timeline of the day with various vendors.- Leading teams across various departments.- Social media management and planning.- Content scheduling via Hootsuite.- Directing wedding planning meetings and venue tours to convert into bookings.- Office administration duties, including punctual correspondence with clients, preparing documents across all departments, reporting monthly sales to accounts management, client invoicing.- High attention to detail to ensure all client needs are met while maintaining a strong business module and increasing sales.

- Efficiently and effectively supporting management to run day.- Meeting store sales targets- Training new staff members.- Maintaining high standards of visual merchandising and store presentation.- Management duties on days when upper management are absent.- Customer service and product knowledge.- Stock management.

- Meeting strict store targets and KPI's.- Customer-focused position in which I formed trust and connection with customers.- Maintaining immaculate store presentation and stock management.- Delegation of tasks to team members.- Providing feedback and training.- Store admin and POS expertise.