Began with basic multi-state payroll processing; internally promoted to client/HR specialist; internally promoted to implementations manager.Work directly with clients to evaluate needs and opportunities within our organization. Highlight products to help create a more productive and pleasant payroll experience. Training clients on employment laws, payroll company procedures, best practices and payroll software’s. On boarding new clients into software and collection of sensitive payroll data. Using exceptional customer service skills to engage, maintain, and assist clients in the implementing of systems and procedures into their business. Using analytical and problem solving skills to assess the needs of clients and come up with solutions to ensure the client is receiving the maximum benefits of our organization and the programs we provide. Day to day payroll maintenance, and data entry. Significantly increased full on boarding of potential client rates by creating timelines and tools to track milestones and establishing track-able/achievable deadlines for incoming clients, tracking upwards of 40 potential clients status’ at a time, while gathering pertinent information, training, and processing the current client base. Extremely proficient in garnishments, child supports, levy’s, banking regulations, Oregon and Washington State and Local taxes and employment laws. Skilled in handbook creation and maintenance, accrual/PTO programs including compliance with Oregon Sick Leave Law and Washington Family Paid Leave. Extremely proficient in IRS and State requirements for multi-state companies, standard corporations, LLCs, S-corporations, and domestic help. Proficient in payroll tax reporting, payments and deadlines. Able to multitask and meet/exceed deadlines with a high level of accuracy and detail. Excellent verbal & written communication skills, superior time management and organizational skills, outstanding problem solving and analytical skills.