Manage relationships with established clients and seek new opportunities with prospective clients. Coordinate client housing for fully furnished leases for long and short term stays Nationwide. Ensure all move-ins happen smoothly and oversee operations of all lease terms. Handle all service and housing issues in a timely and professional manner. Search for additional housing options and act as mediator between clients and property management & owners. Act as coordinator between department teams that orchestrate all logistics of housing and leases.

Managed FSW's GSA Contract and the GSA Team. I handled Account Management, Project Management, Sales Goals and Relationships within this role under the Partnership Solutions Division of FSW.

As the FSW GSA Contract Manager, I handle our GSA Schedule additions, updates and general upkeep, in addition to handling all quotes, sales and service requests for Government Customers. I also manage our relationship with the GSA and our Federal and State Government Customers and ensure that we give a fantastic customer experience to build lasting customer relationships. My additional duties include large project management and quoting, along with application focused equipment recommendations. I also assist with Invoicing; Accounts Payable and Receivables for GSA and other Partnership Solution divisions.

As a Commercial Account Manager, my duties were to seek and maintain lasting relationships with our customers, answer phone calls, emails and any questions regarding restaurant equipment, supplies and processes. This included making recommendations and selling the right restaurant equipment for the right application. My goal was to give a consistently amazing customer experience when purchasing restaurant equipment from FSW, whether it be for a spoon or an ice machine.

During my role as a CSR for FoodServiceWarehouse.com, my duties included fulfillment of purchase orders, detail-oriented data entry, answering phones and giving the best support to customers, as well as the Account Managers selling them equipment and supplies. I handled freight damages and claims, order fulfillment, cancellations and returns, replacement orders, and was a shipping liaison between customers, couriers and warehouses.