• Cultivate and maintain strong relationships with clients to understand their insurance needs and provide personalized guidance and solutions.•Educate clients on various insurance policies, explaining coverage details, terms, and conditions in clear and understandable language to facilitate informed decision-making•Resolve client inquiries and concerns promptly and effectively, providing exceptional customer service and maintaining client satisfaction•Stay current on industry trends, regulatory changes, and product developments through ongoing training and professional development activities to enhance expertise and service delivery

• Collaborated with cross-functional teams to coordinate marketing initiatives and promotional events, ensuring seamless logistics planning and vendor coordination.• Contributed innovative ideas and solutions in brainstorming sessions to enhance marketing strategies and initiatives.• Demonstrated a proactive attitude by seeking out opportunities for skill development and taking on additional responsibilities to support team objectives.